REXFORD TANDOH
GREATER ACCRA /DARKUMAN,GHANA
Summary
Reliable engineering professional with experience completing range of electrical engineering projects. Hardworking, knowledgeable and dependable individual. Proven success in overseeing maintenance, inspection and system upgrade programmes. Experienced Telecommunications Engineer skilled in installation, maintenance and repairs. Focused and motivated to complete tasks within quality and timeframe targets. Works flexibly to cover emergency call-outs. Friendly Telecommunications Engineer with experience in customer-facing roles. Works quickly and accurately to resolve connectivity issues whilst providing excellent service. Multi-skilled to deliver additional technical and diagnostic support.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Customer Support Service Engineer
Vodafone Ghana
Greater Accra / Darkuman, Ghana
06.2011 - Current
- Used components and equipment to configure networks and integrate systems.
- Identified and replaced faulty components to avoid work disruptions.
- Researched and designed work for new and existing customers requiring assistance.
- Identified and resolved issues with current network systems to avoid bugs and errors.
- Troubleshot voice and data cabling to support network connectivity.
Project Engineer
Signal Hills
Geater Accra / Darkuman
04.2020 - 03.2023
- Created detailed project schedules, working closely with contractors to manage deadlines.
- Supervised and inspected work of contractors at sites.
- Reviewed designs, plans and reports to ensure constant compliance with project specifications.
- Assessed costs of labor and materials for each project, ensuring adherence to budgetary requirements.
- Executed quality assurance activities, checking project results against client requirements.
- Monitored and escalated project risks reducing effects on project deliverables.
- Produced project progress reports for stakeholder reviews and meetings
- Reduced costs by allocating site resources and subcontractors for strict budget controls.
Power Plant Engineer
Vodafone Ghana
Greater Accra / Accra North, Ghana
05.2017 - 05.2019
- Led safety standard controls through rigorous testing and certification processes.
- Assessed system performance for safe, functional electrical output and distribution.
- Completed preventive and emergency maintenance across power systems, networks and equipment.
- Supervised, contractors for reliable execution of electrical engineering activities.
- Monitor and ensuring that transmissions rooms temperature are normal to avoid equipment going off
Education
Higher National Diploma - Electrical /Electronic Engineering
09.2005 - 07.2008
Certificate of Higher Education - Electrical Engineering
05.2003 - 07.2004
- Mathematics and Science
Certificate of Higher Education - Electrical Engineering
05.2004 - 11.2004
Skills
- Excellent communicator
- Swift problem solver
- Exceptional customer service
- Team player
- Customer service expert
- Technical documents comprehension
- Technical issues analysis
- Promotions planning skills
Languages
English
Advanced
Timeline
Project Engineer - Signal Hills
04.2020 - 03.2023
Power Plant Engineer - Vodafone Ghana
05.2017 - 05.2019
Customer Support Service Engineer - Vodafone Ghana
06.2011 - Current
Cape Coast Technical University - Higher National Diploma, Electrical /Electronic Engineering
09.2005 - 07.2008
Takoradi Technical Institute (TTI) - Certificate of Higher Education, Electrical Engineering
05.2004 - 11.2004
Takoradi Technical Institute {TTI] - Certificate of Higher Education, Electrical Engineering
05.2003 - 07.2004
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