Rejoice Ocloo
Ho
Summary
Proven Sales Associate at Krossover Hotel, adept in customer service and cash handling, significantly enhancing store visual appeal and customer engagement. Excelled in building lasting customer relationships, fostering teamwork, and resolving issues with a focus on driving repeat business. Skillfully managed financial transactions, embodying problem-solving and time management skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Krossover Hotel
11.2021 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Environmental Health
School of Hygiene
Ho West Africa Senior Certificate Examination - Higher Education Administration
Akwamuman Senior High School
Akosombo 08.2021
Basic Education Certificate - Basic Education
St.Paul’s Anglican Basic School
Agbozume-V/R05.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Relationship Building
- Cash Handling
Languages
English
Upper intermediate (B2)
Twi
Upper intermediate (B2)
Ewe
Advanced (C1)
Timeline
Sales Associate
Krossover Hotel
11.2021 - 09.2023
Environmental Health
School of Hygiene
West Africa Senior Certificate Examination - Higher Education Administration
Akwamuman Senior High School
Basic Education Certificate - Basic Education
St.Paul’s Anglican Basic School
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