Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Additional Information
Languages
Timeline
Generic

Reindorf Oware

Summary

  • Proven Health Care Assistant with a track record of delivering compassionate care and achieving patient satisfaction at Ghana Standards Authority. Skilled in patient assessments and emotional support, I excel in monitoring patient progress and enhancing care quality. My dedication has led to significant improvements in patient well-being and safety protocols.
  • Adept at enhancing patient care quality, my tenure at Ghana Health Services showcased my proficiency in medical terminology and my innate ability to offer emotional support. Leveraging time management and empathetic care, I improved patient satisfaction significantly, embodying a commitment to excellence in all facets of patient relations and healthcare delivery.


  • Dedicated Health Care Assistant with a proven track record at Ghana Standards Authority, enhancing patient satisfaction and safety through meticulous attention to detail and empathetic care. Leveraged skills in patient assessments and emotional support to foster trust and well-being. Achieved significant improvements in care quality, demonstrating a strong commitment to health education and patient relationship building.


  • With a proven track record at Ghana Health Services, I excel in patient care and time management, significantly enhancing patient satisfaction. My compassionate approach and expertise in clinical documentation have contributed to quality improvement initiatives, showcasing my ability to blend empathetic patient support with efficient healthcare delivery.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Health Care Assistant

Ghana Standards Authority
01.2018 - Current
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
  • Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
  • Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
  • Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
  • Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
  • Participated in ongoing training sessions, staying current with best practices in health care assistance.
  • Facilitated smooth patient transfers by coordinating with interdisciplinary teams and families for seamless transitions.
  • Demonstrated commitment to quality improvement initiatives within the facility, contributing ideas for process enhancements that benefited both staff and patients alike.
  • Proactively addressed potential issues by consistently monitoring patients'' progress, making adjustments to care plans when necessary to optimize outcomes.
  • Improved overall wellness through providing educational materials on preventative measures and self-care strategies tailored to each patient''s unique needs.
  • Streamlined administrative tasks such as scheduling appointments, managing inventory levels, and updating electronic health records systems efficiently.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Community Health Nurse

Ghana Health Services
04.2009 - 03.2012
  • Conducted home visits for at-risk patients, providing necessary medical care and support for improved wellbeing.
  • Participated in community outreach events promoting public health resources and services available to local residents.
  • Enhanced community health through delivering educational presentations on disease prevention, nutrition, and healthy lifestyles.
  • Collaborated with other health-focused organizations and agencies to promote community health.
  • Mentored nursing students during clinical rotations, contributing to the development of future healthcare professionals.
  • Participated in ongoing professional development and training opportunities to stay abreast of best practices and emerging trends in community health nursing.
  • Managed immunization clinics, ensuring timely administration of vaccinations and reducing the spread of communicable diseases.
  • Served as a liaison between healthcare providers and patients'' families, facilitating communication and fostering trust.
  • Utilized advanced communication techniques to foster rapport with patients, families, and other healthcare professionals, contributing to a positive care experience for all involved parties.
  • Provided case management services for high-risk populations such as pregnant women, infants, elderly individuals, and those with chronic illnesses or disabilities.
  • Discussed individualized education to answer questions for patient and family.
  • Collaborated with multidisciplinary teams to develop effective interventions for patients with complex health conditions.
  • Performed treatments as ordered by physicians and documented actions.
  • Provided therapeutic nursing interventions for individualized plan of care to patient.
  • Evaluated program effectiveness using evidence-based methods to inform continuous improvement efforts aimed at maximizing community impact.
  • Developed culturally sensitive educational materials addressing unique health concerns within diverse communities served by the clinic or hospital setting.
  • Led quality improvement initiatives within the nursing team, resulting in enhanced patient safety and satisfaction.
  • Conducted assessments of social determinants of health impacting patient wellbeing and factored these into holistic care approaches designed around each individual''s unique circumstances.
  • Employed critical thinking and problem-solving skills when faced with complex or ambiguous patient situations, leading to the identification of creative solutions that promoted optimal health outcomes.
  • Developed plan of care for patient reflecting collaboration with members of healthcare team.
  • Established strong partnerships with local organizations supporting community health initiatives aligned with organizational goals.
  • Facilitated medication management and monitored for side effects in collaboration with provider.
  • Initiated emergency resuscitative measures according to resuscitation and advanced life support protocols and directives.
  • Coordinated patient referrals to specialized services, ensuring timely access to needed care.
  • Conducted individualized patient assessment to report patient's immediate condition or needs to care team leader.
  • Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
  • Streamlined patient documentation by implementing electronic health records system, leading to increased efficiency in data management.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Managed patients recovering from medical or surgical procedures.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Recorded details regarding therapies to keep patient charts updated.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.

Education

Public Health Nursing

The Akenten Appiah-Menka University of Skills Trai
Mampong-Ashanti, Ghana

Certificate In Community Health Nurse - Community Health Nursing

Nursing And Midwifery Training College
Fomena-Adansi, Ghana
11.2008

Skills

  • Time Management
  • Patient Care
  • Patient-focused care
  • Supporting personal needs
  • Empathy and Compassionate Care
  • Attention to Detail
  • Observing responses
  • Care Monitoring
  • Patient Observation
  • Recording vital signs
  • Blood Sugar Monitoring
  • Documenting behaviors
  • Emotional and Social Support
  • Transporting patients
  • Support Services
  • Infection Control
  • Vital signs monitoring
  • Emotional Support
  • Patient evaluations
  • Family Communication
  • Caregiver Relations
  • Administering Medications
  • Home Care Aide (HCA)
  • Direct Patient Care
  • Emotional Intelligence
  • Personal Care Aide
  • Patient Assessments
  • Companionship and emotional support
  • Client documentation
  • Certified Nursing Assistant (CNA)
  • Conducting intakes
  • Responding to emergencies
  • Patient Management
  • Specimen Collection
  • Patient Relations
  • Wound Care
  • Patient Care Quality
  • Clinical Documentation
  • Medical terminology knowledge
  • Injury Prevention
  • Quality Assurance
  • Observation Documentation
  • Light Housekeeping
  • Health Education
  • Inpatient Care
  • Medical Terminology
  • Electronic Recordkeeping
  • Case Management
  • Medical Records Management
  • Electronic Charting
  • Patient relationship building
  • Supply Restocking
  • Output Monitoring and Reporting

Accomplishments

  • Documented and resolved low immunization rate which led to over 80% increase in immunization amongst children and pregnant women.
  • Achieved HIV infections by completing mass testing and health education with accuracy and efficiency.
  • Supervised team of 5 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved zero case of Buruli Ulcer through effectively helping with World Vision International and Carter Center.

Affiliations

Nurses’ and Midwifery Council, Ghana

Certification

Nurses’ and Midwifery Council License

Additional Information

I had three-week intensive training on Health Sector Programs and eHealth Initiatives in Narela, India. From 26-02-2024 to 17-03-2024.

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Elementary (A2)

Timeline

Health Care Assistant

Ghana Standards Authority
01.2018 - Current

Community Health Nurse

Ghana Health Services
04.2009 - 03.2012

Public Health Nursing

The Akenten Appiah-Menka University of Skills Trai

Certificate In Community Health Nurse - Community Health Nursing

Nursing And Midwifery Training College

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Reindorf Oware