Summary
Overview
Work History
Education
Languages
Timeline
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REGINA DENUTSUI

REGINA DENUTSUI

Aku
Accra,Tema community 18

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Dedicated administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Quest Net
Kumasi
04.2021 - Current
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Coordinated catering services for various functions, including sales trainings and department meetings.

Administrative Assistant

Smartline Publishers
01.2017 - 12.2020
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Composed correspondence, reports and meeting notes.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.

Sales Officer

Ghana Atomic Energy Commission
Accra
08.2016 - 08.2017
  • Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
  • Resolved customer complaints regarding sales and service.
  • Administered and described strategies for customer retention and account expansion to employees, developing solid long-term relationships.
  • Coached junior colleagues on best practices for lead generation and closing deals.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.

Education

Bachelor of Science - Agriculture

University of Ghana
05-2016

Languages

English
First Language
ewe
Upper Intermediate (B2)
B2
twi
Intermediate (B1)
B1

Timeline

Administrative Assistant

Quest Net
04.2021 - Current

Administrative Assistant

Smartline Publishers
01.2017 - 12.2020

Sales Officer

Ghana Atomic Energy Commission
08.2016 - 08.2017

Bachelor of Science - Agriculture

University of Ghana

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