Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

REENA OSEI-DARKWAH

LONDON

Summary

To work in a reputable organization where my educational abilities in Human Resource Management will be fully utilized for the achievement of corporate goals.

A Self leadership and team player, strong planner and problem solver who readily adapt to changes. Ability to meet deadline and exceed expectations without compromising quality.

Overview

11
11
years of professional experience

Work History

HR Performance Management/Recruiter-Voluntary

SKILLEDUP LIFE
  • Gathering Data
  • Ongoing Feedback
  • Development Planning
  • Performance Appraisals
  • Going Beyond the Basics
  • Helping candidates prepare for job interviews
  • Designing job descriptions
  • Interact with the facilitators and make sure they are set for the trainings Set up meetings between client decision makers and leaders.

Data entry officer

Intelligent Card Production System (ICPS)
04.2024
  • Maintain database by entering new and update customer and account information.

HR Officer/Recruiter

IMPACT TALENT GHANA
01.2022 - 06.2024
  • Manage the day to day HR responsibilities of organization
  • Identifying training opportunities and developing programs
  • Prospect for potential new clients and turn this into increased business
  • Meet potential clients by growing, maintaining, and leveraging your network
  • Assist in organizing training programs
  • Curriculum vital restructuring
  • Interact with the facilitators and make sure they are set for the trainings Set up meetings between client decision makers and leaders
  • Helping candidates prepare for job interviews.

Social Worker

DOMINION PUBLIC HEALTH CLINIC
11.2019 - 01.2021
  • Reviewing new admissions for any special needs or issues that need to be addressed
  • Assisting with patient discharging from a hospital, clinic, or nursing home setting, to return home
  • Coordinating the care of patients with complex needs that require multiple services over time
  • Handling crisis that come up unexpectedly with counseling or therapy
  • Helping patients understand financial and emotional resources available to them.

Card Verification Officer

National Identification Authority (NIA) Accra – Ghana
05.2019 - 10.2019
  • Printing of cards
  • Checking security features of the card
  • Authentication of cards
  • Selecting cards for applicants with their right information on it
  • Making sure the cards been used is registered to the center.

Customer Service Personnel

Scancom Ghana [MTN] Accra - Ghana
10.2013 - 10.2014
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services
  • Opens customer accounts by using our call center
  • Maintains customer records by updating account information
  • Follow up with customers for retention purposes
  • Recommends potential products or services to management by collecting customer Information and analyzing customer needs
  • Performed Customer Services duties such as, Assist customers on their complaints, request and enquiries

Education

Diploma in Business Studies -

Ghana Education Service

Certificate of Training -

Corporate Excellence Consulting GH.

Certificate of Attendance -

Ghana Institute of Languages

BBA [Hon], Social Work -

University of Ghana
01.2018

BBA [Hon], Human Resource Management -

Methodist University College of Ghana
01.2013

Foundation Diploma-IATA/UFTAA -

Elite Academy of professional learning
01.2006

Skills

  • Slack
  • Good Communication and Writing Skills
  • Customer Relation Skills
  • Researching skills
  • Team player
  • Ability to learn fast and contribute in achieving the firm’s objective

References

Available on Request.

Timeline

Data entry officer

Intelligent Card Production System (ICPS)
04.2024

HR Officer/Recruiter

IMPACT TALENT GHANA
01.2022 - 06.2024

Social Worker

DOMINION PUBLIC HEALTH CLINIC
11.2019 - 01.2021

Card Verification Officer

National Identification Authority (NIA) Accra – Ghana
05.2019 - 10.2019

Customer Service Personnel

Scancom Ghana [MTN] Accra - Ghana
10.2013 - 10.2014

HR Performance Management/Recruiter-Voluntary

SKILLEDUP LIFE

Diploma in Business Studies -

Ghana Education Service

Certificate of Training -

Corporate Excellence Consulting GH.

Certificate of Attendance -

Ghana Institute of Languages

BBA [Hon], Social Work -

University of Ghana

BBA [Hon], Human Resource Management -

Methodist University College of Ghana

Foundation Diploma-IATA/UFTAA -

Elite Academy of professional learning

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REENA OSEI-DARKWAH