Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Currently seeking higher education opportunities in Psychology related fields to be able to thoroughly explore burning interest in researching developmental and social issues. Bringing to the fore diverse working experience, the goal is to secure a research position that will challenge experience and tenacity.
Overview
20
20
years of professional experience
Work History
Teller
Consolidated Bank Of Ghana
01.2022 - Current
Provides excellent cashiering services to customers as per process flow
Accurately enter payment information on system
Issue stamped receipt to customers and file copies
Record logs in files and books
Excellent customer service
Balance cash drawer daily and resolve discrepancies to provide accurate data regarding cash flow.
Receiving and sending LOGODEP mails, as well as keeping a proper record of all incoming and outgoing correspondence on file;
Designed and managing a Filing system;
Responsible for organizing weekly team meetings including sharing agenda;
Writing of team meeting minutes;
Hotel booking for local staff travelling within project districts as well as for Chief of Party and staff visiting from home office;
Flight reservations for staff;
Prepared Travel Authorization forms for drivers when going on trips;
Handled staff leave records, updating as necessary (maintained both electronic and hard copies);
Responsible for staff personal files, holding them in confidence;
Handled petty cash;
Responsible for managing the office store, keeping a transparent record of items purchased and items used;
Responsible for operating and maintaining photocopy machine and printer, replacing toner and paper;
Responsible for sorting letters of application received to identify potential candidates for an interview;
Assisted in organizing interviews for selection of new staff;
Prepared salary verification and USAID bio-data for new staff;
Assisted development and implementation of new administrative procedures.
Assisted coworkers and staff members with special tasks on daily basis.
Volunteered to help with special projects of varying degrees of complexity.
Ensured that staff submitted their timesheets in time and checking against staff leave records for inconsistencies;
Assisted Operations Manager in organizing workshops and other events/activities;
Liaised with Logistics Manager to provide I.T support, and Finance Director to provide excellent administrative and financial support functions to Coaches;
Supervised the Cleaner;
Other administrative functions.
Project Facilitator
Community Land And Development Foundation
01.2011 - 10.2011
Performed Community interaction and information dissemination programs;
Interacted with District or Municipal Assembly staff, and Assembly members whiles arranging for information dissemination on Land Title Registration in some communities in Eastern Region;
Events scheduling and ensuring that meetings with Stakeholders achieve the purposes for which they were organized;
Conducted monitoring visits to households and communities implementing the WASH UP project activities (construction of household toilets, community pour flush facilities and community water source) in some districts in the Western Region;
Developed work plans in accordance with project deliverables;
Compiled information and feedback into comprehensive yet succinct reports ;
Provided different support functions for team leader and other team members.
Programs Coordinator
Support For Community Mobilisation Programs & Projects
08.2010 - 12.2010
Training and Facilitation, BCS Field Officer
Facilitated different Trainings (such as the Aflatoun Concept and the Ghana School Feeding Social Accountability Project) at different levels;
Spearheaded planning for, and coordinating various trainings;
Performed administrative functions;
Data Collection on Ghana School Feeding Social Accountability Project in Basic Schools in the Shama District;
Assisted the Executive Director in selecting, interviewing and recruiting new personnel;
Conducted monitoring and evaluation visits to Community Mobilizers for the BCS Project in the Shama and the then MWEDA Districts;
Assisted the Executive Director in planning for schedules and monitoring implementation;
Trained a set of Teachers in the STMA for experiment purposes in Aflatoun Curriculum (November, 2010)
Trained sets of community Mobilizers on Behavior Change Support thematic areas.
Excellent report writing
National Service Person
SNV Netherlands Development Organization
11.2009 - 07.2010
Excellent Report Writing
Performed data collection in Basic schools in the Twifo Hemang Lower Denkyira District, Mfantseman and Ekumfi Districts in Central Region, and in the Ahanta West District in Western Region
Data entry, report preparation and presentations on baseline information;
Planned meetings with Local Capacity Builders (LCBs) to clarify objectives, outcomes, and outputs of agreements;
Engaged in Learning Sessions after analyses of baseline information to share knowledge and findings from data in order to build consensus on emerging issues;
Assisted Advisors in organizing workshops and facilitating training sessions;
Assisted the Administrative Assistant in her duty delivery;
Provided different support functions in different thematic areas.
Administrative Officer
Ponaq Services Limited
01.2004 - 07.2005
Operated fax machine in sending and receiving fax messages;
Planned and scheduled appointments with Executive Director and with clients;
Prepared GC-Net declarations for Custom Excise inspection and approval;
Completed and forwarded documents to shipping companies for clearing.
Created, prepared, and delivered reports to various departments.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Education
Diploma - Ghanaian SignLanguage
University Of Cape Coast
Cape Coast
05.2021
Bachelor of Science - Psychology
University of Cape Coast
Cape Coast
Certificate - Computer Training
Dita-Dang IT Training School
Takoradi
High School Diploma -
Archbishop Porter Girls' Secondary
Takoradi
2003
Skills
Excellent verbal and written communication skills
Emotional Intelligence
Problem Solving
Adaptable
Teamwork
Leadership skills
Flexible
Digital skills
Time Management
Attention to detail
Accomplishments
Successfully trained 4 new tellers over a month time period.
Trained a set of Teachers in the STMA for experiment purposes in Aflatoun Curriculum
Trained 3 sets of community Mobilizers on Behavior Change Support thematic areas
Conducted research for undergraduate studies
First position, Ghana Library Board Annual Essay Competition, Western Region.
Best student of the year award, Nav-West Junior High School - Takoradi
Hobbies
Listening to music
Dance
Writing
Reading
Languages
English
Bilingual or Proficient (C2)
Twi
Bilingual or Proficient (C2)
Ghanaian Sign Language
Bilingual or Proficient (C2)
American Sign Language
Upper intermediate (B2)
French
Beginner (A1)
Timeline
Teller
Consolidated Bank Of Ghana
01.2022 - Current
Short Term Technical Assistant
Management Systems International
05.2015 - 05.2015
Field Data Collector
Global Communities Ghana
01.2015 - 01.2015
Administrative Assistant
Management Systems International
10.2011 - 08.2013
Project Facilitator
Community Land And Development Foundation
01.2011 - 10.2011
Programs Coordinator
Support For Community Mobilisation Programs & Projects