Rebecca Agbodza
Cantonment-Accra,Ghana
Summary
A skilled professional with expertise in retail marketing, customer relationship management, and stock control techniques. Demonstrates fluency in point-of-sale systems and possesses extensive cash handling experience. Committed to leveraging these competencies to enhance operational efficiency and drive customer satisfaction within a dynamic retail environment.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
Work history
SHOP MANAGER
MARINA RETAIL COMPANY
ACCRA
01.2015 - 12.2025
- Managed daily operations to ensure smooth functioning of retail environment.
- Coordinated inventory management processes to maintain optimal stock levels.
- Implemented visual merchandising strategies to improve store presentation and appeal.
- Monitored sales performance and provided feedback to team for improvement.
- Fostered positive relationships with customers to encourage repeat business and loyalty.
- Solved customer complaints efficiently whilst maintaining high standards of service delivery,.
- Oversaw daily shop operations, ensuring smooth running of business activities.
WAITRESS
HONNEY SUCKLE
GHANA
05.2014 - 10.2014
- Assisted customers with menu selections and provided detailed information about dishes.
- Delivered exceptional service by ensuring timely and accurate food and beverage orders.
- Maintained cleanliness and organisation of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure smooth service flow during busy periods.
TEACHER
CARRY THOMAS MEMORIAL SCHOOL
GHANA
02.2014 - 03.2015
- Collaborated with colleagues to design interdisciplinary projects that enhanced student engagement.
- Assessed student performance regularly to identify areas for improvement and provide targeted support.
- Participated in professional development workshops to stay updated on educational best practices.
- Communicated effectively with parents and guardians regarding student progress and behavioural issues.
Education
BASIC EDUCATION -
IN MY FATHER’S HOUSE JHS
GHANA 07.2007 - 04.2010
WASSCE CERTIFICATE - BUSINESS
SOGAKOPE SENIOR HIGH SCHOOL
SOGAKOPE 09.2010 - 04.2013
HIGHER NATIONAL DIPLOMA - BUSINESS ADMINITRATION MARKETING
ACCRA TECHNICAL UNIVERSITY
GHANA 09.2019 - 03.2021
BACHELOR OF BUSINESS ADMINISTRATION - BUSINESS ADMINITRATION MARKETING
ACCRA TECHNICAL UNIVERSITY
GHANA 02.2021 - 01.2023
Skills
- Retail marketing proficiency
- Customer relationship
- Stock control techniques
- Fluent in point-of-sale systems
- Cash handling experience
Personal Qualities
- Responsible, creative and innovative.
- Excellent interpersonal and team player skill set.
- Ability to think on my feet under short noticed circumstances.
- Natural leadership skill set.
- Excellent communication skills.
Personal Information
- Date of birth: 29th May, 1994
- Gender: Female
- Nationality: Ghanaian
- Marital status: Single
References
- Abotsi Matilda, Manager, Marina Distribution, 0540112394
- Eddie Otu, Unknown, Epos Bar & Restaurant, 0242107111, Osu, Accra
Interests
- Reading
- Singing
Timeline
BACHELOR OF BUSINESS ADMINISTRATION - BUSINESS ADMINITRATION MARKETING
ACCRA TECHNICAL UNIVERSITY
02.2021 - 01.2023
HIGHER NATIONAL DIPLOMA - BUSINESS ADMINITRATION MARKETING
ACCRA TECHNICAL UNIVERSITY
09.2019 - 03.2021
SHOP MANAGER
MARINA RETAIL COMPANY
01.2015 - 12.2025
WAITRESS
HONNEY SUCKLE
05.2014 - 10.2014
TEACHER
CARRY THOMAS MEMORIAL SCHOOL
02.2014 - 03.2015
WASSCE CERTIFICATE - BUSINESS
SOGAKOPE SENIOR HIGH SCHOOL
09.2010 - 04.2013
BASIC EDUCATION -
IN MY FATHER’S HOUSE JHS
07.2007 - 04.2010