ACCPAC Accounting System
Raymond Adu
Accountant
Accra
Summary
Resourceful Accounting professional with four years of experience in audit preparation and reporting. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
15
15
years of post-secondary education
2
2
Languages
Work History
Accountant
Ghana Health Service, Public Health Division
Accra
11.2019 - Current
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Gathered financial information, prepared documents and closed books.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Used advanced software to prepare documents, reports and presentations.
Assistant Store Manager
Heartland Pharmacy Limited
Accra
07.2017 - 10.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Account Officer
Ghana Health Service, Port Health Division -KIA
Accra
09.2018 - 10.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Record keeping of sales.
- Tallied cash drawer at beginning and end of each work shift.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Audited Cash drawer and books of other account officers.
Sales Associate
Heartland Pharmacy Limited
Accra
07.2015 - 07.2017
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Education
Chartered - Accounting
Institute of Chartered Accounts (Ghana)
Accra, Ghana 10.2014 - Current
Bachelor of Arts - Psychology With Information Studies
University of Ghana, Legon
Accra, Ghana 09.2013 - 05.2018
High School Diploma -
Ghana Christian International High School
Dodowa, Ghana 08.2010 - 06.2013
Skills
Account reconciliation processes
Bookkeeping
MS Office Suite
Adapt to diverse groups
Excellent people skills
Problem-solving skills
Point of sale operation
Cash register operation
Data formatting
Invoicing and collections
Analytical reasoning
Software
Quickbook Point of Sale
Microsoft Excel
Interests
Reading
Swimming
Singing
Learning new things
Travelling
Gaming
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Accountant
Ghana Health Service, Public Health Division
11.2019 - Current
Account Officer
Ghana Health Service, Port Health Division -KIA
09.2018 - 10.2019
Assistant Store Manager
Heartland Pharmacy Limited
07.2017 - 10.2021
Sales Associate
Heartland Pharmacy Limited
07.2015 - 07.2017
Chartered - Accounting
Institute of Chartered Accounts (Ghana)
10.2014 - Current
Bachelor of Arts - Psychology With Information Studies
University of Ghana, Legon
09.2013 - 05.2018
High School Diploma -
Ghana Christian International High School
08.2010 - 06.2013