RAPHAEL NANA FIANKU HANSEN-ADDO
Accra
Summary
Motivated and energetic IT Support Officer and Community Development Officer with seven years of experience in completing troubleshooting operations and providing technical support to the staff. Skilled in reviewing system designs, leading the IT Unit as head of IT, implements policies and programs, ensure annual preparations of budget estimates, advocate for Community Development programs and submits quarterly and annual reports.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Community Development Officer & IT Officer
Department of Community Development
Accra
2016.09 - Current
- Troubleshoot the computer systems of staffs of the department to identify maintenance and repair needs.
- Provide detailed instructions to staffs of the department to update software or improve computer functions.
- Maintain the network infrastructure of the department of a daily basis.
- Maintain and keep a daily update and backup of data of the department.
- Ensure preparation of annual budget estimates,
- Advocates for Community Development programs.
- Submits quarterly and annual reports.
Schedule Officer/ESPV Administrator (Nation
Controller and Accountant General
Accra
2013.08 - 2014.08
- Balancing of payment vouchers, issuing of pay slips.
- Preparation of report 11, Verification of returns, and setting up
HR's and HOD on the ESPV system for them to be able verify
and approve the new Electronic Service Payment Voucher (ESPV)
ATTACHMENT Office Automation Unit
SG-SSB Bank
Accra
2009.11 - 2010.01
- Repairing, servicing of computers and dealing with Hardware problems in the Bank.
ATTACHMENT(IT Support Officer)
Korle-Bu Teaching Hospital
Accra
2006.12 - 2007.03
- Repairing and servicing of computers, and fixing of network problems in the hospital.
Education
Bachelor of Science - INFORMATION TECHNOLOGY
Methodist University College
Accra,Ghana 2010 - 2013
Diploma of Higher Education - COMPUTER STUDIES
IPMC
Accra/Ghana 2008.01 - 2009.10
SSSCE - Visual Arts
Holy Trinity Cathedral Secondary School
Accra, Ghana 2001/2001 - 2003/2003
BECE EXAMINATION -
Osu Salem Junior Secondary School
Accra,Ghana 1998 - 2000
Skills
- Attention to detail
- Troubleshooting
- Communication
- Research
- Continuous improvement
- Critical thinking
- Hardware maintenance
- End-user training
- Project supervision
Interests
- Community Involvement
- Blogging
- Learning Languages
- Photography
- Doing Sports
- Reading
- Arts
Timeline
Community Development Officer & IT Officer
Department of Community Development
2016.09 - Current
Schedule Officer/ESPV Administrator (Nation
Controller and Accountant General
2013.08 - 2014.08
ATTACHMENT Office Automation Unit
SG-SSB Bank
2009.11 - 2010.01
Diploma of Higher Education - COMPUTER STUDIES
IPMC
2008.01 - 2009.10
ATTACHMENT(IT Support Officer)
Korle-Bu Teaching Hospital
2006.12 - 2007.03
Bachelor of Science - INFORMATION TECHNOLOGY
Methodist University College
2010 - 2013
SSSCE - Visual Arts
Holy Trinity Cathedral Secondary School
2001/2001 - 2003/2003
BECE EXAMINATION -
Osu Salem Junior Secondary School
1998 - 2000
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