Summary
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Raphael Kesse

Accra
Raphael Kesse

Summary

Proven Security Officer with extensive experience at Home, adept in CCTV surveillance and incident reporting. Leveraged detail-oriented vigilance to enhance facility safety, reducing security breaches by over 30%. Skilled in fostering a secure environment through effective communication and rapid response to emergencies, demonstrating a commitment to maintaining high security standards.

Work History

Home

Security Officer
06.2024 - 09.2024

Job overview

  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

  • Issued access cards to authorized personnel to monitor access points.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Examined doors, windows and gates to verify security.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
  • Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
  • Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
  • Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reported suspicious activities and persons to law enforcement.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

Christ The King Catholic Senior High School
Obuasi

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • CCTV Surveillance
  • Detail Oriented

Languages

English And Twi
Beginner (A1)

Timeline

Security Officer

Home
06.2024 - 09.2024

Christ The King Catholic Senior High School

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Raphael Kesse