Ransford Kusah
Suhum
Summary
Dynamic Branch Operations Officer with a proven track record at Suhum Rural Bank Limited, enhancing operational efficiency and customer satisfaction. Skilled in financial reporting and strategic planning, coupled with exceptional leadership and effective communication abilities. Increased revenue through targeted strategies, demonstrating adaptability and a results-oriented approach.
Overview
3
3
years of professional experience
Work History
Branch Operations Officer
Suhum Rural Bank Limited
12.2022 - Current
- Prepares salaries and files Tax Returns.
- Supervises branch tellers activities.
- Creates and also authorizes account openings.
- Managing branch stationery stock.
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Balanced daily cash and ATM, immediately documenting inaccuracies.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Implemented processes that simplified procedures and reduced average processing time.
- Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
- Collaborated with executives and management to review projected revenue and adjust resources accordingly.
- Oversaw financial reporting, ensuring accuracy and compliance with regulatory requirements.
- Increased revenue by identifying growth opportunities in the local market and executing targeted marketing campaigns.
- Reduced operational costs through thorough expense analysis and implementation of cost-saving measures.
Teaching Assistant
Koforidua Technical University
10.2021 - 09.2022
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Supported classroom activities, tutoring, and reviewing work (Financial Accounting, Auditing and Investigation and Management Information System)
- Marking of assignments and mid-sem examinations.
Education
Bachelor of Science - Accounting
Koforidua Technical University
Koforidua, Ghana12.2023
Skills
- Results oriented person
- Team Player
- Problem-Solving
- Adaptability
- Effective Communication Skill
- Leadership
- Time Management Efficiency
- Decision-making capabilities
Timeline
Branch Operations Officer
Suhum Rural Bank Limited
12.2022 - Current
Teaching Assistant
Koforidua Technical University
10.2021 - 09.2022
Bachelor of Science - Accounting
Koforidua Technical University
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