Summary
Overview
Work History
Education
Skills
Certification
Dancing, Basketball, Content Creation
Timeline
Hi, I’m

Ransford Karikari

Virtual Assistant
Greater Accra,Valco Dr
Ransford Karikari

Summary

Proactive Virtual Assistant with extensive experience in data management, customer relations, and administrative support. Skilled in email monitoring, call handling, database maintenance, and virtual meeting setup, enhancing operational efficiency and client satisfaction. Adept at research, document management, and providing comprehensive support in fast-paced environments.

Overview

3
years of professional experience
2
Certification

Work History

Hedge Pensions Trust

Virtual Assistant
10.2021 - Current

Job overview

  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Facilitated smooth operations with proficient data entry and document management for various projects.
  • Maintained a well-organized database system for improved information accessibility in daily operations.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Conferred with customers by telephone, chat or email to provide information.
  • Conducted thorough research for projects, contributing to well-informed strategies and decision-making processes.
  • Maintained strict confidentiality of sensitive information, ensuring trust and reliability in client relationships.
  • Increased client satisfaction by providing comprehensive support and troubleshooting for technical issues encountered during virtual meetings.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Electoral Commission of Ghana, Accra

Presiding Officer
10.2020 - 12.2020

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Ghana Statistical Authority

Data Collector Enumerator
09.2010 - 10.2010

Job overview

  • Effectively communicated findings from collected data through clear visualizations and concise written summaries for stakeholder review.
  • Maintained strong professional relationships with respondents during interviews, fostering trust and cooperation throughout the data collection process.
  • Successfully completed numerous surveys within given timeframes, demonstrating strong time management skills and attention to detail.
  • Ensured timely completion of assigned tasks by diligently adhering to project deadlines and schedules.

Education

African Leadership Experience
Remote

University Overview

  • African Leadership Experience: Virtual Assistant, [2024]

University of Professional Studies, Accra
Accra, Ghana

BBA from Human Resources Management
08.2021

University Overview

  • Oxford Home Study Center: [Recruitment Skills], [2024]
  • Chartered Institute of Human Resource Management: [Human Resource Management], [2023]


Skills

  • Meeting Scheduling
  • Basic Graphic Design
  • Spreadsheet Management
  • Video Editing
  • Database Maintenance
  • Fast Learner
  • Scheduling and calendar management
  • Data Entry
  • Multitasking and Time Management
  • Microsoft Office
  • Customer relations and communications
  • Customer and client relations
  • Database entry
  • Clear Communication
  • Scheduling
  • Research and Analytical Skills
  • Social media knowledge
  • Document and File Management
  • Documentation and Recordkeeping
  • Meeting Arrangements
  • Excel spreadsheets
  • Administrative Support
  • Mail Management
  • Confidentiality and Data Protection
  • Administrative background
  • Event Planning
  • Critical Thinking
  • Meeting Note Taking
  • Bookkeeping
  • Business Administration
  • High Volume Phone Inquiries
  • Meeting participation
  • Business Correspondence
  • Writing reports
  • Document retrieval
  • Recordkeeping

Certification

  • Virtual Assistant , [ALX] - 2024

Dancing, Basketball, Content Creation

Dancing, Basketball, Content Creation

I am a a skilled professional who seeks to take sometime off and enjoy in versatile Dancing activities like, the Afrobeats, Azonto and Hip-Hop.

Also i love individual and Team Sports every morning especially on weekends such as Basketball and running.

Finally, i also love to engage on my phone by creating short skits and videos for my social media followers to enjoy and engage with me often.

Timeline

Virtual Assistant
Hedge Pensions Trust
10.2021 - Current
Presiding Officer
Electoral Commission of Ghana, Accra
10.2020 - 12.2020
Data Collector Enumerator
Ghana Statistical Authority
09.2010 - 10.2010
African Leadership Experience
University of Professional Studies, Accra
BBA from Human Resources Management

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