Ransford Boahene
Accra
Summary
Dedicated BSS Engineer with five years of experience in the telecom industry. Skilled in analyzing complex technical issues, implementing efficient solutions, and optimizing system performance. Proven track record of collaborating with cross-functional teams to ensure seamless operations and deliver exceptional customer service. Strong problem-solving abilities coupled with a deep understanding of telecom networks and technologies. Committed to staying updated with industry trends and continuously enhancing technical expertise."
Overview
7
7
years of professional experience
1
1
Certification
Work History
Base Station Subsystem Engineer(Back Office)
LINFRA GHANA LIMITED - HUAWEI TECHNOLOGIES GHANA
01.2023 - Current
- Provide second line technical support with necessary expertise to resolve issues escalated from first line diagnostics.
- Perform preventive and corrective second level troubleshooting ensuring quality and continuity of service.
- Perform proactive maintenance activities to prevent incidents and constantly optimize the network.
- Implementation of planned work activities, network rollout, software upgrades and parameter changes in radio access network (RAN) ensuring quality of service and avoiding regression on network functionalities.
- Health checks for daily maintenance.
- Manage multiple concurrent tasks.
- Implementation of planned work activities, network rollout, software upgrades and parameter changes in radio access network (RAN) ensuring quality of service and avoiding regression on network functionalities.
- Implementation of sites Migrations, sites Re-homing, sites Re-routing.
- Integration of new nodes in the network.
- Maintaining a constant communication among team members and also externally, to keep all stakeholders aware of issues pending and the steps being taken for resolution.
Base Station Subsystem Engineer(Front Office)
LINFRA GHANA LIMITED - HUAWEI TECHNOLOGIES GHANA
06.2019 - Current
- Proactively monitor and investigate network related issues raised in any forum by critically analysing issues affecting network performance.
- Monitor and manage performances of MTN Ghana network system -ENodeB,Node B's,BSC,BTS.
- Fault handling and escalation -identifying and responding to faults on MTN Ghana systems and network
- Create performance reports and dashboards to regularly report or provide visibility on network performance to both internal and external stakeholders.
- Monitor performance statistics and generating reports sharing with concerned teams.
- Lliaising with 3rd party suppliers, handling escalation through to resolution)
- Provide reports to internal and external stakeholders, highlighting and following through for resolution of any issues/ abnormalities that may be affecting network performance.
- Participate in a 24x7 call-out rota if required.
- Provide support for other Wireless Back Office Engineers during troubleshooting processes.
- Work hand in hand with Transmission Back Office to resolves network outage issues
Teaching Assistant
University Of Cape Coast
09.2017 - 09.2018
- Assisted Senior Lecturers in preparing Electromagnetic theory lessons. Supervised Practicals sessions on Electromagnetic Transmissions.
- Supervised Practical sessions on Electricity and Magnetism.
- Conducted weekly tutorial sessions on Electromagnetism (Transmissions). Assisted in organizing student conferences.
- Demonstrated use of laboratory equipment and enforced laboratory rules. Scheduled and maintained regular office hours to meet with students.
- Recovered lost files from computers.
- Updated and monitored windows security systems Created clouds for backup of data.
Education
Bachelor of Science - Physics
University of Cape Coast
Cape Coast, Ghana05.2017
High School Diploma -
St. Thomas Aquinas Senior High School
Accra, Ghana05.2012
Skills
- Matlab
- Simulink
- Microsoft Office - Word, Outlook and Powerpoint
- Fortran
- Huawei M2000
- Huawei U2020
- Erisson Citrics
- ENM
Certification
Fiber Optics Technologies(Admintelecom)
Languages
English
Bilingual or Proficient (C2)
Timeline
Base Station Subsystem Engineer(Back Office)
LINFRA GHANA LIMITED - HUAWEI TECHNOLOGIES GHANA
01.2023 - Current
Base Station Subsystem Engineer(Front Office)
LINFRA GHANA LIMITED - HUAWEI TECHNOLOGIES GHANA
06.2019 - Current
Teaching Assistant
University Of Cape Coast
09.2017 - 09.2018
Bachelor of Science - Physics
University of Cape Coast
High School Diploma -
St. Thomas Aquinas Senior High School
Fiber Optics Technologies(Admintelecom)
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