Summary
Overview
Work history
Education
Skills
LANGUAGES
Accomplishments
Timeline
Generic
Ranine Domloge

Ranine Domloge

Accra,Greater Accra Region

Summary

Dynamic professional with expertise in operations management and business development, proficient in light speed, DOLPHIN. Demonstrates strong capabilities in sales strategy development and budget control, enhancing customer service and relationship management systems. Adept at account review and sales development, aiming to drive organizational growth through innovative solutions.

Overview

8
8
years of professional experience
21
21
years of post-secondary education

Work history

Branch manager

COMPU GHANA
05.2022 - 09.2025
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Managed staff scheduling, hiring and training processes.
  • Monitored financial performance of the branch on monthly basis.
  • Coordinated promotional campaigns for new products or services in order to boost sales revenue.
  • Coordinated preparations of external audit materials and external financial reporting.

General Manager of food & beverage

Pomona
02.2020 - 04.2022
  • Created operational policies and procedures to ensure efficient operations, quality control and safety standards.
  • Coordinated with vendors to ensure proper supply of food items at competitive prices.
  • Analyze sales data to identify opportunity for growth.
  • Trained and supervised staff members in all aspects of restaurant operations.
  • Monitored daily financial transactions and prepared weekly reports for management review.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Performed administrative tasks including payroll processing and budgeting activities.

Operations Manager

BEST SELLER
05.2017 - 11.2019
  • Monitored and improved efficiency of processes, team performance and customer service.
  • Directed operations staff by providing guidance, training and support in order to meet company objectives.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Created detailed reports on the performance of individual department within operations.
  • Supervised day to day work flow of employees in order to maximize productivity and maintain quality standards.

Education

INTERNATIONAL SCHOOL AL KOURA
01.1999 - 01.2014

BACHELOR OF ARTS - Business and Economics

NOTRE DAME UNIVERSITY AL LOUAIZE
01.2014 - 01.2019

Certificate of Accounting and taxation - faculty of business and management

university of Balamand
Beirut
09.2024 - 08.2025

Skills

  • Proficient in light speed, DOLPHIN
  • Account review
  • Sales development
  • Customer service
  • Operations management
  • Customer relationship management systems
  • Business development
  • Sales strategy development
  • Budget control

LANGUAGES

English: proficient
French: upper intermediate
Arabic: proficient

Accomplishments

Won the Gold Award for 2022 Best Customer service, and sales achievement for the year 2024

Timeline

Certificate of Accounting and taxation - faculty of business and management

university of Balamand
09.2024 - 08.2025

Branch manager

COMPU GHANA
05.2022 - 09.2025

General Manager of food & beverage

Pomona
02.2020 - 04.2022

Operations Manager

BEST SELLER
05.2017 - 11.2019

BACHELOR OF ARTS - Business and Economics

NOTRE DAME UNIVERSITY AL LOUAIZE
01.2014 - 01.2019

INTERNATIONAL SCHOOL AL KOURA
01.1999 - 01.2014

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Ranine Domloge