Randolph Manuel Osei
Enumerator (Assistant Officer)
Accra-Ghana
Summary
Highly analytical, deadline-driven and Motivated employee eager to apply time management and organizational skills in various environments, seeking to work for a successful company that has strong leadership and vision and who recognizes and rewards performers.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Enumerator ( Assistant Officer)
Ghana Cocoa Board
01.2021 - Current
- Worked independently and followed concise instructions on asking questions and data collection procedures
- Conducted the decennial interviews with residents in assigned areas by following stringent guidelines and confidentiality laws
- Conducted data collection operations by contacting participants by phone and in person, documenting all activity and interactions with respondents
- Maintained records for quality control verification within established accuracy standards while meeting a 90% production rate
- Maintained right and accurate information regarding all those being enumerated.
Warehouse Manager
Samsed Medicals and Healthcare Limited
02.2020 - 01.2021
- Controlled team of 6 professionals supervised day to day operations including customer service, product ordering, warehouse and delivery operations
- Coordinate warehouse operations to support internal and external customer; ensure compliance with environmental health safety, and corporate regulations
- Developed ongoing training programs to ensure safety and quality personnel
- Assigned employee tasking for company inventory, equipment accountability, ordering replacement equipment, and planning customer logistics requirements
- Planned and implemented inventory control procedures, including annual inventory checks and maintenance of the on-line inventory system.
Telesales Executive
MTN AYO Ghana
05.2018 - 09.2019
- Prioritized and responded to high volume of inbound/outbound calls for professional businesses
- Provided outstanding customer service by answering product questions which helped customers with purchases and increased customer satisfaction
- Demonstrated excellent communication skills by exceeding the daily and weekly sales goals on a consistent basis
- Maintained a thorough knowledge of all Telesales Center functions
- Recommended new services to customers and the best plans that would fit their financial needs.
National Commission For Civic Education
08.2016 - 08.2017
- National Service
- Participated in Civic Education programs with the district installed and configured computer systems for the office
- Reduced overheads by taking on more responsibilities for creative and administrative projects
Education
Bachelor of Arts - Information Sciences and Sociology
University of Ghana
09.2012 - 06.2016
Skills
Fast learnerLeadership experienceAnalytical and Problem-solving abilitiesTeam player and interpersonal skillsEffective leadership and managementResilienceMicrosoft Office proficientTime managementFlexibility
Activities
Volunteer, Mathematics Teacher at High School
Timeline
Enumerator ( Assistant Officer)
Ghana Cocoa Board
01.2021 - Current
Warehouse Manager
Samsed Medicals and Healthcare Limited
02.2020 - 01.2021
Telesales Executive
MTN AYO Ghana
05.2018 - 09.2019
National Commission For Civic Education
08.2016 - 08.2017
Bachelor of Arts - Information Sciences and Sociology
University of Ghana
09.2012 - 06.2016