Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ralph Ahamazi

Accra

Summary

Diligent College Student focused on mechanical engineering and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Reliable and responsive Maintenance Assistant effective at handling routine repairs and basic building upkeep. Knowledgeable about routine plumbing, electrical and HVAC upkeep. Skilled at handling regular cleaning and upkeep of building interiors and grounds.

Overview

6
6
years of professional experience

Work History

Maintenance Assistant

Holy Motors
Accra
06.2022 - 04.2023
  • Answered 10 calls per shift to assist with customer questions and concerns.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated with others to discuss new opportunities.
  • Achieved cost-savings by developing functional solutions to problems.

Supervisor of Operations

Japan motors
Accra
06.2017 - 11.2021
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Led cross-functional teams in developing innovative solutions for improving operational efficiencies.
  • Researched and prepared reports required by management or governmental agencies.
  • Analyzed data to identify trends in customer needs, product demand or operational efficiency opportunities.
  • Developed and implemented policies and procedures for efficient workflow.
  • Implemented new technologies or software systems to automate manual tasks or streamline operations.

Education

Higher National Diploma - Mechanical Engineering

Accra Technical University
Accra, Ghana
09-2020

Skills

  • Appliance Repair
  • Equipment Maintenance and Repair
  • Equipment Testing
  • Safety Protocols
  • Electrical Repairs
  • Field Maintenance
  • Vehicle Maintenance

Languages

English
First Language
French
Elementary (A2)
A2

Timeline

Maintenance Assistant

Holy Motors
06.2022 - 04.2023

Supervisor of Operations

Japan motors
06.2017 - 11.2021

Higher National Diploma - Mechanical Engineering

Accra Technical University

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Ralph Ahamazi