Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Rajeev Bhardwaj

Rajeev Bhardwaj

General Manager
Accra

Summary

Dedicated Pharma professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Customer-oriented General Manager with 5 plus years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

25
25
years of professional experience
1
1
Certification

Work History

GENERAL MANAGER

Phillips Pharmaceuticals (Ghana) Limited
04.2019 - Current
  • Manage Over All operations.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Accelerated digital transformation by overseeing adoption of cloud-based solutions, improving data accessibility and security.
  • Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Successfully passed ISO audit and got the organization certified.

SALES & MARKETING MANAGER

Phillips Pharmaceuticals Tanzania Limited
01.2011 - 03.2019
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Analyzed sales and marketing data for improved strategies.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.
  • Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
  • Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
  • Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
  • Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
  • Led a high-performing sales team, providing coaching and ongoing support to ensure success.
  • Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
  • Collaborated with internal departments to develop cohesive messaging across multiple platforms.
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Developed key account relationships for improved client retention and long-term partnerships.

REGIONAL BUSINESS MANAGER

Ishjas Pharma private Ltd
04.2009 - 10.2010
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Mentored junior staff members in sales techniques, negotiation skills, territory planning, time management, among other relevant topics.
  • Introduced new CRM software that streamlined customer interactions while increasing sales team efficiency and effectiveness.
  • Consistently met or exceeded annual performance targets by developing and executing a strategic business plan for the region.
  • Managed supply and equipment inventory for business according to forecasts and needs.

REGIONAL BRAND MANAGER

Molekule India Limited
06.2006 - 03.2009
  • Trained junior team members on best practices for brand management, fostering a culture of continuous learning within the department.
  • Developed strong relationships with key strategic partners to enhance brand visibility and market penetration.
  • Coached sales representatives on effective storytelling techniques for promoting products during client meetings or presentations.
  • Led quarterly reviews of regional performance indicators, identifying areas for improvement and adjusting strategies accordingly.
  • Streamlined processes within the marketing team, resulting in increased efficiency and faster decisionmaking.
  • Evaluated agency partnerships regularly, ensuring high-quality services were being provided at competitive costs while maintaining strong working relationships.
  • Increased brand awareness by implementing targeted marketing campaigns and engaging social media content.
  • Managed cross-functional teams to ensure timely execution of marketing initiatives and product launches.
  • Coordinated successful trade shows and events to showcase products and strengthen industry connections.
  • Implemented data-driven marketing strategies that led to increased customer acquisition rates and retention levels.

MEDICAL REPRESENTATIVE

Micro Labs Ltd
11.2001 - 05.2006
  • Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Assisted physicians with patient education efforts, providing resources and support as needed.
  • Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
  • Demonstrated comprehensive product expertise during sales calls, addressing client questions with confidence and authority.
  • Regularly exceeded sales targets by establishing rapport with new clients while maintaining long-lasting relationships with existing ones.
  • Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
  • Conducted market research on competitor products and services, informing tailored sales pitches and strategies.

Medical Representative

Glaxo (India) Ltd
11.1999 - 04.2000
  • Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Assisted physicians with patient education efforts, providing resources and support as needed.

Education

PGDBAMarketing - Marketing

INSTITUTE OF MANAGEMENT AND VOCATIONAL STUDIES, Meerut, Uttar Pradesh
07.1998

B.Sc.Science - Chemistry

AGRA UNIVERSITY, Aligarh, Uttar Pradesh
07.1996

Skills

  • Excellent Man Management
  • Deep Business Process Understanding
  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Efficient multi-tasker
  • Effective leader
  • Time Management
  • Training and coaching
  • Customer Relations
  • Inventory Control
  • Administrative Skills
  • P&L Management
  • Customer Retention
  • Process Improvements
  • Deadline-oriented
  • Strategic Planning
  • Vendor relationships
  • Employee Development
  • Project Management
  • Consistently meet goals
  • Workflow Planning
  • Business Development
  • Operations Oversight
  • Purchasing and planning
  • Performance Analysis
  • Cost analysis and savings
  • Sales expertise
  • Compliance oriented, I passed IFPMA test with 100% score

References

References available upon request

Certification

Certified ISO Internal Auditor.

Certified compliance learning IFPMA

Languages

English, Hindi, Urdu, Punjabi, Kiswahili
Bilingual or Proficient (C2)

Timeline

GENERAL MANAGER - Phillips Pharmaceuticals (Ghana) Limited
04.2019 - Current
SALES & MARKETING MANAGER - Phillips Pharmaceuticals Tanzania Limited
01.2011 - 03.2019
REGIONAL BUSINESS MANAGER - Ishjas Pharma private Ltd
04.2009 - 10.2010
REGIONAL BRAND MANAGER - Molekule India Limited
06.2006 - 03.2009
MEDICAL REPRESENTATIVE - Micro Labs Ltd
11.2001 - 05.2006
Medical Representative - Glaxo (India) Ltd
11.1999 - 04.2000
INSTITUTE OF MANAGEMENT AND VOCATIONAL STUDIES - PGDBAMarketing, Marketing
AGRA UNIVERSITY - B.Sc.Science, Chemistry

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Rajeev BhardwajGeneral Manager