Rajat Saxena

- Led a team of 3 sales representatives to achieve and exceed monthly and annual sales targets.
- Developed and implemented sales strategies to penetrate new markets and increase market share.
- Established and maintained strong relationships with key clients, distributors, and retailers.
- Conducted market analysis to identify trends, opportunities, and competitive landscape.
- Coordinated with the marketing team to plan and execute trade marketing activities, promotions, and events.
- Trained and mentored sales team members to enhance their product knowledge and sales skills.
- Managed sales budgets, forecasts, and performance reports to track progress and make data-driven decisions.
- Successfully launched new products, increasing overall sales revenue by 50%
- Handled customer complaints efficiently, providing solutions and ensuring high levels of customer satisfaction.
- Worked closely with the technical support team to address product issues and ensure timely resolution for customers.

• Responsible for area-wise sales targets
• Responsible to plan, execute & drive area numbers along with KPIs
• Responsible to drive sales reps effectively to deliver the set targets
• Responsible to Manage & Execute trade marketing activities for optimum results
• Responsible to train, coaching and keep my Team & Customers motivated to drive the company's agenda within my area
• Develop and strengthen relationships with existing and potential dealers/retailers
• Van sales & bike sales target
• Distribution of various food & non-food articles with big brands like P&G, enchanteur, godrej etc.

• Headed portharcourt in rivers state & various big markets in lagos like Agege, Ikorodu, mushin, ikotun in Nigeria for Fmcg food products like custard powder, oats & Garri
• Appointing, Coordinating and managing distribution with more than 30 distributors
• Taking care of the sales with a focus on achieving predefined sales targets & growth across a given territory
• Forecasting and planning monthly, and quarterly sales targets & executing them in a given time frame
• Responsible for coordinating with the existing distributors of the company
• Taking orders of all products from the distributors
• Updating distributors about the change in the product price and new product launch
• Meeting the new target customers and converting them into distributors
• Solving the problem and queries of existing distributors and sub-distributors
• Monitoring stock level and payments collections of each distributor
• Giving all the company details to the upcoming distributors and explaining to them policies for the distribution-ship
• Organizing activities at the distributor place to attract more customers
• Executing the long-term business direction of the territory to ensure maximum profitability in line with organizational objectives
• Recruiting, monitoring & training the sales team for ensuring optimum performance to deliver quality services in the market.

• Handling payments section for Uber partners in the United States of America
• Proactively managed client correspondence and recorded all tracking and communications
• Closed over 30-35 daily sales after contacting potential Uber partners to educate them on different Plans
• Maximized business potential by providing excellent customer service and ensuring 95% & above client retention
• Supported customers continuously from sales process to product set-up and use.

• Gathering customer reviews on different brands from social networking websites like Twitter, Facebook and various complaint forum
• Handled 60 to 80 inbound calls per shift to provide callers with product and service information and generate quotes
• Set up appointments with interested customers according to schedule availability
• Worked closely with the legal team to provide assistance to customers
• Resolved conflicts and negotiated mutually beneficial agreements between parties
• Monitored social media and online sources for industry trends.