Rafiqatu Islam Abdallah
Summary
Proven to excel in fast-paced environments, I leveraged my excellent communication and attention to detail at Cal Bank to enhance customer satisfaction and drive market share growth. With a knack for both sales support and fostering team collaboration, my career is marked by a commitment to exceed employer expectations and achieve tangible results.
Overview
3
3
years of professional experience
Work History
National Service - General Business & Sales
Cal Bank
09.2023 - 11.2024
- Enhanced customer satisfaction levels by effectively managing client relationships and consistently providing high-quality service.
- Developed and executed targeted marketing strategies for increased brand visibility and market share growth.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Interacted well with customers to build connections and nurture relationships.
Attachment
Tamale Metro Assembly
09.2022 - 12.2022
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Attachment
Tamale Teaching Hospital
09.2021 - 12.2021
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Higher National Diploma - Procurement & Supply Chain Management
Sunyani Technical University
Sunyani, Ghana08.2023
Diploma In Business Studies, Management Option. - Business
Tamale Workers College
Tamale, Ghana2020
High School Diploma -
Tamale Girls Senior High School.
Tamale, Ghana06.2018
Skills
- Sales Support
- Attention to Detail
- Excellent Communication
- Active Listening
- Report Writing
- Time Management
- Maintaining equipment
Languages
twi
Upper intermediate (B2)
English
Advanced (C1)
Timeline
National Service - General Business & Sales
Cal Bank
09.2023 - 11.2024
Attachment
Tamale Metro Assembly
09.2022 - 12.2022
Attachment
Tamale Teaching Hospital
09.2021 - 12.2021
Higher National Diploma - Procurement & Supply Chain Management
Sunyani Technical University
Diploma In Business Studies, Management Option. - Business
Tamale Workers College
High School Diploma -
Tamale Girls Senior High School.
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