Radia Chentiwuni Issahaku

● Supported senior executives by managing two inboxes with 100+ weekly messages,
ensuring responses within 24 hours and maintaining excellent communication flow.
● Coordinated 50+ meetings monthly across four time zones, reducing scheduling conflicts
and improving cross-team coordination by 30%.
● Created and formatted engaging presentation decks that enhanced leadership briefings
and client pitches.
● Organized and optimized over 200 digital files, improving information retrieval efficiency
by 40%.
● Conducted targeted research and drafted executive reports that informed data-driven
decision-making.

● Served 80+ clients weekly, delivering fast and accurate support to resolve tax and
compliance inquiries.
● Digitized 300+ client records, boosting efficiency and reducing manual paperwork by
50%.
● Managed inventory across three departments, preventing shortages and maintaining
100% stock accuracy.
● Received commendation for professionalism, attention to detail, and customer-first
communication.

● Scheduled executive meetings, managed travel for a 10-member team, and achieved
zero missed engagements.
● Processed and reconciled monthly expense reports worth GHS 80,000 with full
accuracy.
● Supported the development of two grant proposals, contributing to successful project
funding.
● Maintained 95% satisfaction rate through prompt responses and professional
communication with partners and donors.

● Provided high-quality customer and partner support across five concurrent projects,
managing timelines and deliverables with precision.
● Recorded, summarized, and distributed 30+ meeting minutes, ensuring clear
communication and accountability.
● Streamlined project communication across four departments, reducing delays in
follow-ups by 25%.
● Maintained up-to-date documentation, tracking tasks and progress in tools like Google
Sheets and Trello.

• Established and maintained relationships to meet community needs and avoid service duplication.
• Implement and evaluate volunteer or training programs.
• Develop benchmarks for measuring and monitoring strategic changes and organizational goals.