Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Rachel Duah Nsiah

Accra

Summary

Motivated professional with expertise in Microsoft Office (Word, Excel, PowerPoint), legal research, and strong communication skills and applying critical and analytical thinking to improve decision-making and attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

LEGAL RESEARCH AND ADMINISTRATIVE ASSISTANT

AB & DAVID AFRICA (GHANA)
Accra
01.2024 - 04.2025

LEGAL RESEARCH ASSISTANT

· Conducted thorough legal research using resources such as online data bases, libraries and legal journals.

· Analysed complex legal issues, statutes and regulations to extract relevant information and identify key legal arguments.

· Reviewed and drafted legal documents and agreements with attention to detail and accuracy.

· Utilized document management systems to store, retrieve, and track agreements, ensuring efficient access and retrieval.

· Organized and maintained accurate records of financial and corporate agreements, ensuring compliance with regulatory requirements.

Key achievement

· Improved efficiency of legal research process: streamlined workflow processes resulting in significant reduction in the time spent on legal research tasks.

· Increased team productivity allowing for more focused analysis and timely delivery of research to attorneys.

· Developed and maintained a comprehensive database of financial and corporate agreements, enhancing firms’ ability to track and analyse key documents.

ADMINISTRATIVE ASSISTANT

· Managed executive calendars and meetings effectively

· Prepared and edited reports, presentations and documents.

· Coordinated logistics for meetings and events including catering to audio and visual set ups.

· Assisted projects, research and data analysis needed.

· Handled sensitive information with confidentiality and discretion including personnel files and financial records.

· Aided response to client inquiries via phone, email, and in-person, demonstrating strong communication and interpersonal skills.

· Coordinated, Analysed and synthesized evaluation data to identify strengths and areas for improvement.

Key Achievements

· Implemented office efficiency enhancements: streamlined administrative processes, resulting in an increase in overall office efficiency. Implemented flexible filing systems to improve document retrieval and reduce clutter.

· Maintained a high level of Clientsatisfaction by promptly addressing client inquiries and concerns, resulting in an improvement in responsiveness to client inquiries.

· Successfully implemented a performance evaluation framework resulting in improved lawyer performance.

CUSTOMER SERVICE REPRESENTATIVE

GIFA HOLDINGS
NICOSIA
06.2020 - 10.2020
  • Managed professionalism and effective communication between company and customers, ensuring accurate information is presented to customers or companies concerning shares and interest rates.
  • Leveraged persuasive communication and negotiation skills to close investment deals at a favorable 2.5% interest rate

Key Achievements

· Developed and maintained strong relationships with clients, addressing their needs and concerns to facilitate investment decisions.

Achieved a 5% increase in investment volume by effectively communicating the benefits of the investment opportunities, leading to enhanced client trust and satisfaction

Education

Bachelor of Laws - Common Law And International Law

Cyprus International University
Nicosia, Cyprus
06-2023

Skills

  • Research and Analysis
  • Contract drafting
  • Regulatory compliance
  • Customer relationship management
  • Document Review and Management
  • Project Coordination

Certification

Project Management 2024/09-2024/12

Ghana Institute of Management and Public Administration (GIMPA)

  • Completed a 3-month intensive course focusing on project management principles, methodologies (Agile, Waterfall), team coordination, risk management, and resource allocation
  • Acquired skills in project planning, execution, monitoring, and management

Global Diplomacy: the United Nations in the World 01/2024 - 06/2024

University of London (Coursera)

  • Explored the role of the UN in global affairs, multilateral diplomacy, and conflict resolution .

Affiliations

VOLUNTEER COORDINATOR (ING LEADERS FOUNDATION) 2024/05- Present

Event Coordination: Organized and managed educational events and programs aimed at supporting underprivileged institutions, including scheduling, logistics, and resource allocation

· Program Assistance: Provided hands-on support during events, ensuring smooth execution of activities and addressing any immediate needs or issues.

· Stakeholder Engagement: Collaborated with educators, community leaders, and other volunteers to enhance program impact and reach.

· Administrative Support: Assisted with administrative tasks such as documentation, reporting, and communication to facilitate efficient operations.

· Resource Management: Helped in the procurement and distribution of educational materials and resources to targeted schools.

Key Achievements:

  • Successfully coordinated events, resulting in increased engagement and improved resources for institutions.
  • Enhanced the program’s effectiveness through proactive problem-solving and efficient resource management.

Timeline

LEGAL RESEARCH AND ADMINISTRATIVE ASSISTANT

AB & DAVID AFRICA (GHANA)
01.2024 - 04.2025

CUSTOMER SERVICE REPRESENTATIVE

GIFA HOLDINGS
06.2020 - 10.2020

Bachelor of Laws - Common Law And International Law

Cyprus International University
Rachel Duah Nsiah