Summary
Overview
Work History
Education
Skills
Certification
Travelling
Timeline
Generic

Rachel Gaskin

Human Resources Assistant
Accra

Summary

Goal-oriented professional with demonstrated analytical, management, and organisational aptitude; having over five years of experience in supervising day-to-day projects and human resource activities, while performing effectively across diverse and dynamic environments. Exceptional talent for providing training to employees, facilitating administrative activities, developing precise reports, and generating as well as modifying project documents for effective decisions. Enthusiastic and dedicated individual with expertise in suggesting need-based recommendations, improving performance and process, delivering excellent services, and ensuring compliance with set procedures, laws, and regulations. Articulate communicator with ability to prioritise tasks, build constructive relationships, employ keen attention to detail, and incorporate value into company. Proficient in English. Proven efficiency in updating activity plan/appraisal of staff via Performance Management System.

Overview

11
11
years of professional experience
8
8
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Human Resources Assistant, Staff

Ghana Civil Aviation Authority, GCAA
Accra
09.2017 - Current
  • Steer issuance of retirement and bank payment letters
  • Execute analysis of vehicle maintenance allowance and prepare payment requests
  • Conduct training sessions and coach national service personnel/interns for performance excellence
  • Modify and revise staff’s annual work plans
  • Accurately create Aeronautical Navigation Services Department manual in preparation for authority’s decoupling
  • Develop interns’ induction/orientation on quarterly basis
  • Ensured GCAA staff entry to airport operations area via aviation security ID requests to Ghana airports company limited
  • Developed precise HR and Safety Regulations Department manuals for 2019 audit in coordination with HR team
  • Updated staff appraisals on ICT department issued software

Makeup Brand Partner

VAS Girl Cosmetics, VGC
Accra
01.2017 - 01.2019
  • Played an active role in the market research and SWOT Analysis of our competitors.
  • Constantly communicated with and replied emails from Private Label Companies and new manufacturers.
  • Brought up innovative ideas to uplift the brand in diverse areas.
  • Collaborated with team members to achieve target results.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

National Service Person

Ghana Civil Aviation Authority
Accra
09.2016 - 08.2017


  • Issued payments to trustworthy staff members by efficiently managing accounts
  • Facilitated staff's belongings transportation to new stations in feasible ways
  • Completed medical forms for retirees’ reimbursement
  • Managed processes regarding bereavement of staff and benefit to corresponding family members
  • Established new and renewed existing appointment contracts with staff members
  • Led issuance of vetting/offer letters to interns/national service personnel and relieving letters to Authority outstations’ individuals
  • Supported in office supplies purchase from stores department and arranged conference rooms for interviews.

Salon Manager

Cedar Point Hair and Beauty Klinik
Accra
10.2016 - 12.2016
  • Managed sales of daily business transactions in the Salon
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Oversaw salon employee performance, facility cleanliness and sales.

Usher and Sales Promoter

Selase House of Fashion Agency, SHOF
Accra
01.2014 - 01.2016
  • Performed end-to-end duties in Osu's DND Lounge with focus on attaining set objectives
  • Supported agency’s efforts to advertise and promote products
  • Delivered expert-level customer service during events
  • Provided support to director in events preparation and managed activities in absence of other workers.

Receptionist and Secretary

Yehans International
Accra
01.2015
  • Assisted the Receptionist in her duties: Receiving , interacting with customers and steering the day-to-day business between staff and customers.
  • Actively involved in the filing and transferring of documents to their appropriate ledgers in both the Human Resources Department and Estimation Department.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.

Sales Assistant

Nasya Boutique
Accra
01.2014 - 01.2015
  • Spearheaded daily business marketing activities and provided superior customer service
  • Fostered and nurtured robust relationships at all levels
  • Enhanced and accelerated company’s sales through creative ideas and strategic plans.

Education

Bachelor of Arts - Psychology with Linguistics

University of Ghana
Accra
01.2012 - 01.2016

Senior High School - General Arts

Accra High School
Ghana
05.2008 - 05.2012

Skills

Human Resource Activitiesundefined

Certification

Microsoft Office, University of Ghana, Legon- 2012

Travelling

I love to experience and learn new things outside of my culture and country so i love to travel to muli-cultural/national places to meet new people, interact with them and learn about their way of life and vice versa, try out new cuisines and build new friendships.

Timeline

Human Resources Assistant, Staff

Ghana Civil Aviation Authority, GCAA
09.2017 - Current

Makeup Brand Partner

VAS Girl Cosmetics, VGC
01.2017 - 01.2019

Salon Manager

Cedar Point Hair and Beauty Klinik
10.2016 - 12.2016

National Service Person

Ghana Civil Aviation Authority
09.2016 - 08.2017

Receptionist and Secretary

Yehans International
01.2015

Usher and Sales Promoter

Selase House of Fashion Agency, SHOF
01.2014 - 01.2016

Sales Assistant

Nasya Boutique
01.2014 - 01.2015

Microsoft Office, University of Ghana, Legon- 2012

10-2012

Bachelor of Arts - Psychology with Linguistics

University of Ghana
01.2012 - 01.2016

Senior High School - General Arts

Accra High School
05.2008 - 05.2012
Rachel GaskinHuman Resources Assistant