Intern
- Intern for the Billing Department
- Assisted in daily operations supporting the Electricity Company of Ghana team.
- Participated in training sessions on electrical safety and equipment handling.
- Supported administrative tasks, including document organization and record keeping.
- Observed field operations to understand utility service delivery processes.
- Engaged in customer service interactions to address basic inquiries.
- Conducted research on best practices in energy management and conservation.
- Learned to operate tools for maintenance tasks under supervision.
- Maintained accurate records of all activities performed throughout internship period.
- Helped maintain applicant tracking systems and recruiting metrics.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Monitored operations and reviewed records and metrics to understand company performance.