Racheal Fosua Agyei

Resourceful and detail-oriented Flight Technician with a strong track record in drone and ground equipment maintenance, compliance oversight, and inventory management. Known for combining hands-on technical expertise with strategic coordination of operations, audits, and team training. Adept at ensuring regulatory readiness, minimizing downtime, and maintaining 100% inventory accuracy through proactive planning and continuous improvement. Experienced in cross-functional collaboration, stakeholder communication, and fostering safe, efficient, and compliant work environments. Proven ability to adapt across roles from field operations to administrative and academic support while consistently delivering operational excellence and process integrity.

Fatigue Management Program Development

Project Lead |FlyZipline Ghana Limited | 2025

• Led the design and implementation of a fatigue management strategy to improve technician wellness and operational safety.
• Conducted fatigue risk assessments, designed workload interventions, and coordinated cross-functional input for an actionable and sustainable plan.
• Delivered clear documentation and compliance guidelines tailored to frontline realities and leadership goals.

Optimize Onboarding Process for New Hires

Project Lead | FlyZipline Ghana Limited | 2025

• Directed the development of a high-impact onboarding experience to accelerate new hire autonomy, task accuracy, and role confidence.
• Audited existing onboarding practices across Nests to identify inefficiencies, inconsistencies, and knowledge gaps.
• Created a standardized onboarding playbook including SOPs, checklists, learning goals, and role-specific expectations.
• Launched a mentorship pilot and integrated learning checkpoints to improve knowledge retention and operational readiness.
• Implemented structured feedback mechanisms (30- and 60-day surveys) to enable iterative improvements and achieve 90%+ satisfaction rates.

Shared Laptops Policy Implementation

Project Contributor | FlyZipline Ghana Limited | 2025

• Supported pilot execution of a shared laptop system for flight operators to optimize access and tech utilization.
• Assisted in site selection, resource planning, and end-user feedback collection to guide policy refinement.
• Contributed to the post-pilot evaluation framework and rollout readiness assessment for future scaling.

Women’s Commissioner, Association of Aerospace Engineering Students
Jan 2021 – Sept 2021

• Promoted and ensured full participation of female students in both departmental and college-wide association activities.
• Served as the official Women in Engineering Representative at the college level, advocating for inclusion and representation.
• Co-organized the "Women Connect" initiative, bringing together female students across the college for empowerment and community building.
• Coordinated networking and social events to foster engagement and mentorship among women in aerospace engineering.

 Class Representative, BSc Aerospace Engineering 2021 Year Group
Sept 2017 – Sept 2021

• Acted as the key liaison between students and academic staff, facilitating two-way communication and student involvement in decision-making.
• Represented student concerns and coordinated with faculty to resolve academic and administrative issues.
• Communicated key updates and school-wide decisions clearly to classmates.
• Organized social gatherings and events to build camaraderie and support networks within the class cohort.

Zip Maintenance Technician,FlyZipline Ghana Limited - July 2024