I am an ambitious, focused and self- motivated young lady who does not stop at hurdles and is passionate to improve self and others as well. I have an ability to complete tasks assigned to me with perseverance until I attain desired results and I possess good organisational skills. Through my academic and professional experience, I have come to believe in hardwork and determination which have set me on a good path. My motto is 'Lifetime Learning ' because I am always excited when I get to learn new things.
Hi, I’m
Rachael Sakyiwaa Opuni
Accra
Summary
Overview
9
years of professional experience
Work History
BOST (Bulk Oil Storage And Transportation)Accra
Intern (Maintenance,Safety and Operations)
09.2023 - 12.2023
Job overview
- Supported senior staff members in the completion of complex projects within deadlines.
- Maintained accurate records of all activities performed throughout internship period.
- Worked with team members to promote great customer service and pleasant work environment.
- Supported various program activities, assisting with administrative tasks.
- Maintained accurate records and files pertaining to departmental areas of responsibility.
- Wrote procedures, reports and technical documents in easy-to-understand terminology.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Assessed company operations for compliance with safety standards.
- Conducted preventive maintenance on machinery to ensure optimal performance.
- Performed regular maintenance and repair of facility equipment and systems, such as HVAC units, plumbing fixtures, electrical wiring and lighting.
- Responded promptly to emergency situations involving malfunctioning machinery or damaged facilities.
- Cleaned up debris from work areas after completing repairs or installations.
- Scheduled periodic tests on fire suppression systems such as sprinklers and extinguishers.
- Conducted safety inspections of job sites and equipment to identify potential hazards and recommended corrective action.
- Performed incident investigations to determine root cause and corrective actions.
- Participated in job hazard analysis activities to improve workplace safety.
- Maintained records of all safety-related incidents and training sessions.
- Responded quickly to any emergencies that arose at the work site.
- Applied company safety policies consistently when performing daily tasks.
Electricity Company of Ghana (Lashibi)Accra
Intern (Maintenance Assistant)
10.2021 - 12.2021
Job overview
- Maintained accurate records of all activities performed throughout internship period.
- Worked with team members to promote great customer service and pleasant work environment.
- Supported various program activities, assisting with administrative tasks.
- Assisted in routine research, investigations and special projects to support work of assigned department.
- Performed routine maintenance on equipment.
- Assisted in repairing office equipment.
Fama NyameAccra
Retail Assistant (Part-time)
05.2015 - 12.2021
Job overview
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Minimized financial discrepancies by accurately controlling monthly operations budget.
- Increased customer base by 40%.
- Decreased the cost of acquiring stock items by suggesting a less expensive wholesale vendor.
- Assisted customers with product selection, answered queries and provided advice.
- Performed regular inventory checks to ensure accurate stock control.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
Emelia's Groceries Accra
Retail Sales Assistant
10.2020 - 12.2020
Job overview
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Minimized financial discrepancies by accurately controlling monthly operations budget.
- Increased customer base by 10%.
- Decreased the cost of acquiring stock items by suggesting a less expensive wholesale vendor.
Education
Kwame Nkrumah University of Science And TechnologyKumasi
Bachelor of Science from Petroleum Engineering
08-2024
University Overview
Achimota SchoolAchimota, Accra
from General Science
09.2020
University Overview
Prisdark AcademyNungua,Buade
from BECE
06-2017
University Overview
Skills
- Stock reconciliation
- Customer relation skills- Attended to complaints and needs of customers ensuring that they all left satisfied
- Skilled in Microsoft Word, PowerPoint and Excel (Intermediate level)
- Written and Verbal Communication
- Business Operations and Supervision
- Servicing of AC outdoor unit
- Event Planning and organisation- Successfully planned and organised an event at my campus fellowship
- Store maintenance
- Cash Handling
Certifications
Certifications
- Overall best student in Junior High School-Prisdark Academy(2017)
- Overall best handwriting in school-Prisdark Academy (2015)
- Overall best student during a vacation school-Green schools(2020)
Extra-curricular Activities
Extra-curricular Activities
- 2nd Assistant head of Africa hall, CCF-KNUST- (September 2021-July 2022)
- Head of Protocol department, CCF-KNUST- (August 2022-July 2023)
- Financial Secretary, CCF-KNUST- (August 2023- Present)
Languages
English, Twi
First Language
English
Advanced
C1
French
Beginner
A1
Twi
Advanced
C1
hobbies
hobbies
Cooking
Reading
Singing
Merchandising
Cleaning
Referees
Referees
- Erzuah Samuel (PhD.) Lecturer-Department of Petroleum Engineering KNUST, Kumasi 0547075003
- Mr. Eric Boakye Danquah CEO, Uni-Touch Company Ltd Accra-Ghana 0249468568
Timeline
Intern (Maintenance,Safety and Operations)
BOST (Bulk Oil Storage And Transportation)
09.2023 - 12.2023
Intern (Maintenance Assistant)
Electricity Company of Ghana (Lashibi)
10.2021 - 12.2021
Retail Sales Assistant
Emelia's Groceries
10.2020 - 12.2020
Retail Assistant (Part-time)
Fama Nyame
05.2015 - 12.2021
Kwame Nkrumah University of Science And Technology
Bachelor of Science from Petroleum Engineering
Achimota School
from General Science
Prisdark Academy
from BECE
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