RABIATU ABDUL-AZIZ
Tamale
Summary
Detail-oriented Administrative Professional with 3 years of experience delivering clerical and operational support in NGO and government sectors.Experienced in procurement, petty cash management, and event coordination, ensuring confidentiality and accuracy. Skilled in managing front-desk operations, coordinating logistics for international volunteers, and maintaining filing systems.
Overview
6
6
years of professional experience
Work History
Organization Volunteer
Canvas For Change
Tamale
12.2024 - Current
- Organized community outreach events to promote local art initiatives and increase public engagement.
- Coordinated volunteer schedules to optimize support for programs and enhance participant experience.
- Engaged with participants to foster a welcoming and inclusive environment.
- Managed and tracked inventory and supplies for art projects and events to ensure smooth operations.
- Collaborated with local artists to enhance community engagement activities.
Operations Manager
HerGuided Tours & Cultural Experiences
Tamale
05.2024 - Current
- Managed daily operations for guided tours and cultural experiences, ensuring seamless execution.
- Improved guest satisfaction through effective management of customer service interactions.
- Collaborate with local vendors to guarantee quality service delivery.
- Implement safety protocols for adherence by tour participants and staff members.
- Streamline communication among partners and collaborators to boost workflow efficiency.
- Oversaw financial management, budgeting, accounting, and payroll activities to ensure accurate reporting.
Studio Assistant
MariYak Studios
Tamale
05.2022 - Current
- Assisted in coordinating daily production schedules and logistics.
- Communicated with vendors to ensure timely delivery of materials.
- Coordinated talent onboarding and managed schedules during filming sessions to ensure smooth production flow.
- Organized production paperwork, including call sheets and scripts.
- Worked with many different producers, directors and talent teams to create various commercials, music videos, films, and television shows.
- Maintained accurate inventory records for props and wardrobe items, supporting seamless production operations.
- Assisted in the pre-production process, including researching locations and securing permits.
- Organized craft services tables, providing consistent availability of snacks and beverages for cast and crew.
Program & Volunteer Support
Youth Challenge International
Tamale
09.2023 - 03.2024
- Managed daily office administration, including front desk reception and professional inquiries.
- Coordinated volunteer activities, ensuring effective communication among stakeholders and volunteers.
- Planned logistics for international volunteer arrivals, facilitating orientation, onboarding, and accommodation arrangements.
- Assisted in the procurement of office supplies and maintained inventory for smooth office operations.
- Supported in the preparation of educational materials and facilitated workshops for project beneficiaries.
- Assisted the operations and finance manager in maintaining an organized filing systems for financial receipts, invoices, and payment vouchers.
- Created engaging social media content to enhance visibility of organization's mission and accomplishments.
- Reviewed staff expense reports, partner expense reports, beneficiaries fund disbursement and retirements and petty cash disbursements to support operations manager.
Human Resources Intern
Tamale Teaching Hospital
Tamale
09.2020 - 08.2021
- Ensured accuracy of employee records in HR systems to support data integrity.
- Coordinated onboarding activities for new hires, preparing orientation materials to facilitate smooth integration.
- Responded to employee inquiries regarding policies and benefits with clear information.
- Sorted employment forms systematically for easy access.
- Maintained confidentiality when dealing with sensitive information relating to personnel files or organizational policies.
- Provided administrative support to HR team, tracking vacation days and employee benefits to streamline HR processes.
- Supported in the conduction of new employee orientations and onboarding processes.
Education
Bachelor of Arts - Integrated Development Studies
University For Development Dtudies
Wa, Ghana11-2020
Diploma - Community Development
University For Developement Studies
Wa, Ghana11-2017
Master of Science - Agriculture And Food Economics
University For Development Studies
Tamale, Ghana03-2026
Skills
- Project management and event coordination
- Financial reporting and database entry
- Community engagement and volunteer management
- Customer service and communication skills
- Computer proficiency and Microsoft Office Suite
- Attention to detail and time management
Key Achievements & Impact
- Operational Cost Savings: Successfully implemented a strategic procurement review at HerGuided Tours that reduced monthly office expenditure by 15% without compromising service quality.
- Audit & Compliance Excellence: Maintained a 100% accuracy rate in financial record-keeping and partner fund liquidations at Youth Challenge International, resulting in zero discrepancies during annual regulatory audits.
- Logistics Management: Seamlessly coordinated the end-to-end arrival logistics and in-country integration for over 13 international volunteers, ensuring 100% adherence to safety protocols and orientation schedules.
- Process Efficiency: Streamlined the HR filing and record-management system at Tamale Teaching Hospital, reducing document retrieval time for senior managers and ensuring 100% data confidentiality.
- Event Success: Assisted in the planning and execution of multiple workshops and "Pitch" sessions, managing logistics for 50+ participants with zero scheduling conflicts.
Languages
English
Proficient (C2)
C2
Dagbani
Native
Native
Twi
Proficient (C2)
C2
Hausa
Proficient (C2)
C2
Reference 1
Name: Ms. Sheila Adufutse
Title: Country Manager
Organization: Youth Challenge International, Tamale, Ghana
Relationship: Former Direct Supervisor (then Operations and Finance Manager)
Contact & Email: +233 249 727617, sadufutse@yci.org
Reference 2
Name: Mrs. Lydia Azitaka
Title: Operations & Finance Manager
Organization: Youth Challenge International, Tamale, Ghana
Relationship: Professional Colleague (Onboarded & Collaborated on Transition)
Contact & Email: +233 543 531565, lazitaka@yci.org
Reference 3
Name: Mr. Misbao Mahamud Mohammed
Title: Deputy Director, Human Resource
Organization: Tamale Teaching Hospital, Tamale, Ghana
Relationship: Former Direct Supervisor
Contact & Email: +233 243 418538, misbao77@yahoo.com
Timeline
Organization Volunteer
Canvas For Change
12.2024 - Current
Operations Manager
HerGuided Tours & Cultural Experiences
05.2024 - Current
Program & Volunteer Support
Youth Challenge International
09.2023 - 03.2024
Studio Assistant
MariYak Studios
05.2022 - Current
Human Resources Intern
Tamale Teaching Hospital
09.2020 - 08.2021
Bachelor of Arts - Integrated Development Studies
University For Development Dtudies
Diploma - Community Development
University For Developement Studies
Master of Science - Agriculture And Food Economics
University For Development Studies