PROSPER KORLEY
Network Engineer
Tema
Summary
A proactive and results-driven personality in search of a demanding and career building working environment to apply ability while contributing to the growth of the organization. Instrumental Information Technology Manager bringing 10 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
IT Manager
Quick Angels Limited
Accra
05.2022 - Current
- Guided organizational technology strategy and roadmaps.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Customized and repaired technology based on staff requests.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Communicated with executive team and GM to maximize development efficiencies and resolve technology issues.
- Oversaw daily performance of computer systems and immediately responded to system issues to keep network up and running.
I.T Manager
Quick Angels Limited & Quick Credit & Investment Micro-Credit Limited
Accra
01.2019 - 04.2022
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Improved operations through consistent hard work and dedication.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Drove operational improvements which resulted in savings and improved profit margins.
- Worked flexible hours across night, weekend and holiday shifts.
- Led projects and analyzed data to identify opportunities for improvement.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Handled over 50 calls per day to address both on-site and remote staff inquiries and concerns.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
I.T Officer
Quick Angels Limited
05.2018 - 12.2018
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team-building activities to enhance working relationships.
- Carried out day-to-day duties accurately and efficiently.
- Maintained excellent attendance record, consistently arriving to work on time.
- Maintained energy and enthusiasm in fast-paced environment.
- Onboarded new temps by entering employee information into systems.
- Identified issues, analyzed information and provided solutions to problems.
Senior Computer Operator
ADENTAN MUNICIPAL ASSEMBLY, Extension
06.2012 - 01.2016
- Update Assembly’s website (www.adma.gov.gh)
- Update Revenue Management database
- Assist in the printing of property rate bills
- Basic checks on all computers for necessary actions to be taken
- Manage Local Area Network of the Assembly
- Member of Evaluation Team in procurement of office computers and accessories
- Repair and installation of computer systems
- Installation of software on computers (Laptop/Desktop)
- Troubleshooting
- Network maintenance
- Antivirus update
- Assess and recommend hard and software for procurement
- Service
Service Personnel, ADENTAN MUNICIPAL ASSEMBLY
11.2009 - 08.2010
Education
Bachelor of Science - Information Communication Technology
Data Link Institute
Tema 06.2013 - 11.2017
Diploma - Public Administration
University of Ghana
Accra 08.2007 - 06.2009
Ada Secondary School
Ada 11.2002 - 04.2005
Skills
Network configuration and troubleshootingundefined
Accomplishments
- Used Microsoft Access to develop a revenue management system used by 3 Municipal Assemblies.
- Collaborated with team of 10 in the setup and implementation of a 100 number call center.
Timeline
IT Manager
Quick Angels Limited
05.2022 - Current
I.T Manager
Quick Angels Limited & Quick Credit & Investment Micro-Credit Limited
01.2019 - 04.2022
I.T Officer
Quick Angels Limited
05.2018 - 12.2018
Bachelor of Science - Information Communication Technology
Data Link Institute
06.2013 - 11.2017
Senior Computer Operator
ADENTAN MUNICIPAL ASSEMBLY, Extension
06.2012 - 01.2016
Service Personnel, ADENTAN MUNICIPAL ASSEMBLY
11.2009 - 08.2010
Diploma - Public Administration
University of Ghana
08.2007 - 06.2009
Ada Secondary School
11.2002 - 04.2005
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