PROSPER ARTHUR
ASANKRANGWA,GHANA
Summary
Motivated and hardworking individual with hands-on experience in delivery operations, general labour work, and customer service. Skilled in safe driving, route navigation, and timely deliveries, supported by strong physical stamina and the ability to work in fast-paced environments. Experienced in handling packages, operating basic tools, assisting with construction and warehouse tasks, and maintaining clean, organized workspaces. Known for reliability, professionalism, and a strong work ethic, with the ability to follow instructions, solve problems on the spot, and provide friendly service to customers. Dedicated to performing duties safely, efficiently, and to the highest standard.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Delivery driver
ALFRED
Accra, Greater Accra Region
05.2021 - 07.2025
- Completed 40–60 daily deliveries across assigned routes while maintaining 98% on-time delivery performance.
- Ensured safe handling of packages, reducing damage claims by implementing careful loading and unloading procedures.
- Provided excellent customer service by communicating delivery updates and resolving issues on the spot.
- Managed cash-on-delivery (COD) payments and maintained accurate transaction records.
- Used GPS navigation tools to optimize routes, saving an average of 20 minutes per delivery cycle.
- Performed basic vehicle checks, including fuel, tire pressure, and safety inspections
Labourer
ABBEY
ASANKRANGWA, GHANA
10.2016 - 02.2020
- Assisted in building, renovation, and site preparation tasks, including digging, loading, and material handling.
- Operated basic tools such as shovels, wheelbarrows, drills, grinders, and saws under supervision.
- Mixed cement, carried blocks, and supported masons and carpenters during construction projects.
- Maintained clean and safe working environments by removing debris and following strict safety rules.
- Helped unload trucks and organized materials to ensure efficient workflow on site.
Education
Certificate of Higher Education - BUSINESS MANAGEMENT
TAKORADI SENIOR HIGH SCHOOL
GHANA 11.2019 - 10.2021
Skills
- Excellent driving and defensive driving skills
- Strong GPS and map navigation (Google Maps, Waze)
- Good knowledge of local routes and traffic patterns
- Efficient route planning and time management
- Friendly and professional customer service
- Clear communication with customers and dispatch
- Ability to handle customer complaints calmly
- Accurate order handling and delivery confirmation
- Safe and organized package handling
- Loading and unloading goods efficiently
- Experience using delivery apps, scanners, and mobile tools
- Reliable cash handling (COD payments)
- Basic vehicle maintenance (checking oil, tires, lights)
- Strong physical stamina and ability to lift packages
- Highly punctual, reliable, and dependable
- Ability to work well under pressure
- Strong attention to detail
- Excellent problem-solving skills
- Ability to work independently with minimal supervision
- Knowledge of road safety rules and company safety procedures
- Maintaining a clean, well-organized delivery vehicle
Languages
English
Fluent
Timeline
Delivery driver
ALFRED
05.2021 - 07.2025
Certificate of Higher Education - BUSINESS MANAGEMENT
TAKORADI SENIOR HIGH SCHOOL
11.2019 - 10.2021
Labourer
ABBEY
10.2016 - 02.2020