Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Smith

General Art
Dansoman

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

6
6
years of professional experience
4
4
Languages

Work History

Administration Assistant

Father's Joy Sports Hub
02.2021 - Current
  • Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
  • Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Collaborated with cross-functional teams on various projects, ensuring smooth workflow and completion within deadlines.

Stock Controller

Gye Nyame Frozen Store
01.2018 - 01.2021
  • Negotiated with vendors to secure advantageous pricing arrangements, reducing overall inventory carrying costs.
  • Conducted regular reviews of slow-moving or obsolete items, recommending appropriate action such as clearance sales or disposal options.
  • Implemented cycle counting program, increasing the frequency of counts without disrupting daily operations or affecting productivity levels.
  • Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
  • Reduced instances of stock shortages by maintaining close communication with suppliers and closely monitoring demand trends.
  • Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
  • Collaborated with purchasing department to ensure timely delivery of products and adequate stock levels.
  • Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.

Education

Associate of Arts - Systems Engineering

IPMC
Accra, Ghana
05.2001 -

High School Diploma -

Mars Senior High School
Accra, Ghana
05.2001 -

Skills

Supply Replenishment

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Timeline

Administration Assistant

Father's Joy Sports Hub
02.2021 - Current

Stock Controller

Gye Nyame Frozen Store
01.2018 - 01.2021

Associate of Arts - Systems Engineering

IPMC
05.2001 -

High School Diploma -

Mars Senior High School
05.2001 -

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Jonathan SmithGeneral Art