Dynamic health policy professional with experience at Volta River Authority Health Services Limited, excelling in regulatory compliance and customer communication. Proven ability to enhance operational efficiency through data analysis and staff supervision. Skilled in database entry and multitasking, ensuring confidentiality and improving service agreements for corporate clients. I prioritize patience and staff safety, and ensure excellence in care and operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Casual Clerk (Health Policy)
Volta River Authority Health Services Limited
02.2025 - Current
Monitoring regulatory and legal compliance across VHSL facilities
Improve customer satisfaction by promptly answering inquiries and providing accurate information.
Ensure confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Maintain up-to-date employee records to assist in human resources planning.
Vetting of staff and Retirees medical claims, as well as medical bills submitted by panel hospitals to ensure administrative compliance with VRA policy.
Data collection and analysis on staff utilization of panel hospital to ensure compliance with ill- health policy.
Help collate and analyze staff annual medical examination data to inform management decision-making.
Monitor and ensure timely renewal service agreement between VHSL and all corporate clients as well as health insurance companies
National Service Person
Volta River Authority Health Services Limited
10.2023 - 12.2024
Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
Researched innovations for hospital improvement
Vetted and processed bills and medical claims for staff.
Explored new policies for cost- cutting and business opportunities.
Health Administration Intern
Ho Teaching Hospital
08.2022 - 10.2022
Helped supervise staff.
Helped manage hospital operations.
Aided in the development of health education materials for patients, promoting preventive care measures at the adolescence and reproductive health unit.