Priscilla Lois Ennin Quaicoe
Accra
Summary
Certified First Aider with experience in providing critical care during emergency situations. Skilled in performing CPR, managing wounds and fractures, and handling other health-related emergencies. Known for quick response time, ability to stay calm under pressure, and effective communication skills. Contributed significantly to safety procedures and emergency response plans at previous workplaces.
Knowledge of the tax laws, tax compliance and tax enforcement activities
Hardworking and innovative in any field of work
Overview
4
4
years of professional experience
4043
4043
years of post-secondary education
Work History
First Aider and Physiotherapist assistant
Pass Therapy and Wellness centre
Accra
01.2022 - Current
- Administered first aid to individuals in need, ensuring timely and effective treatment.
- Maintained and inspected medical equipment to ensure readiness for emergencies.
- Coordinated incident reporting management to document and analyze health-related events.
- Collaborated with healthcare professionals to improve patient care strategies.
- Responded to medical emergencies with calm and effective first aid interventions.
- Documented all first aid incidents and treatments accurately for record-keeping.
- Performed wound cleaning, bandaging, splinting and taping.
- Responded quickly to emergency situations by providing appropriate medical attention.
- Participated in training courses related to First Aid principles, skills and techniques.
- Provided emergency care to injured or ill individuals.
- Administered basic life support techniques, such as CPR and AED use.
Enforcement Officer
Ghana Revenue Authority
Accra
10.2024 - 11.2025
- Enforcement of debt payments
- Enforcement of tax obligations
- Conducted thorough investigations into tax compliance to identify discrepancies and enforce regulations effectively.
- Executed enforcement actions to ensure compliance with tax regulations and policies.
- Monitored regulatory changes to ensure adherence to updated enforcement policies and procedures.
Agent
Walmart Agency
Accra
06.2023 - 08.2024
- Facilitated effective communication between customers and management to enhance service delivery.
- Documented customer interactions accurately for streamlined data management and future reference.
- Collaborated with team members to improve customer service processes and resolve issues efficiently.
- Managed customer feedback collection to identify areas for improvement in service offerings.
- Maintained up-to-date records of customer interactions for data accuracy and compliance.
- Resolved customer complaints by implementing effective solutions and following up for satisfaction.
- Ensured consistent communication with customers to build trust and long-term relationships.
- Developed customer relationships and ensured satisfaction with services.
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
Education
Bachelor of Science - Accounting
University of Ghana, Legon
Accra, Ghana 01.2020 - 09.2024
Yaa Asantewaa Girls Senior High School
Kumasi, Ashanti Region , Ghana St Mary's Preparatory School
Sunyani, Brong Ahafo, Ghana Skills
- Good communication skills and customer service
- Computer literacy
- First aid administration
- Basic life support
- Medical equipment maintenance
- Incident management
- Teamwork
- Influential
- Discipline and Tolerant
- Dedication
- Sportsmanship
- First aid expert
- Business oriented
- Leadership and innovation
- Tax compliance enforcer
Languages
English
First Language
French
Beginner (A1)
A1
Twi
Proficient (C2)
C2
Affiliations
- Extracurricular activities
- Versatile in sporting activities
Accomplishments
- National Service certificate holder at GRA
- Degree in Bachelor of Science in Accounting
- A WASSCE and BECE Certificate holder
- Certified in first aid and sports medicine
- Certified as a Rugby league officiating official
- Certified Disaster Recovery Professional
- Certified Emergency and Ambulance Care Assistants
- Certificate in Basic Life Support
- Undertaking a Hockey umpiring course
- Participated in most sporting activities and attained medals and certificate
- Established a small scale business
References
References available upon request.
Timeline
Enforcement Officer
Ghana Revenue Authority
10.2024 - 11.2025
Agent
Walmart Agency
06.2023 - 08.2024
First Aider and Physiotherapist assistant
Pass Therapy and Wellness centre
01.2022 - Current
Bachelor of Science - Accounting
University of Ghana, Legon
01.2020 - 09.2024
Yaa Asantewaa Girls Senior High School
St Mary's Preparatory School