Priscilla Oduro-Agyei
Summary
Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Overview
5
5
years of professional experience
2017
2017
years of post-secondary education
Work History
Telesales Representative
Irokotv Ghana
Accra
07.2018 - 06.2019
- Engaged customers through outbound calls to promote subscription services.
- Educated clients about Irokotv's content offerings and pricing plans.
- Managed customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to achieve daily sales targets effectively.
- Developed and maintained positive relationships with potential customers.
- Conducted follow-up calls to ensure customer satisfaction and retention.
Cashier
Shoprite Group of companies
Accra
09.2014 - 04.2015
- Received payment by cash, check or credit cards.
- Maintaining monthly, weekly and daily report on transactions.
- Performed other relevant duties as assigned.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Balanced daily transactions on a computerized point-of-sale system.
Education
Diploma - Midwifery
Nursing And Midwifery Training College,Goaso
Ahafo Region, Ghana 08.2019 - 08.2022
Labone Senior High School
Accra, Ghana Skills
- Transaction processing
- Cash handling
- Point-of-sale operation
- Inventory management
- Sales reporting
- Effective communication
- Customer relations
Timeline
Diploma - Midwifery
Nursing And Midwifery Training College,Goaso
08.2019 - 08.2022
Telesales Representative
Irokotv Ghana
07.2018 - 06.2019
Cashier
Shoprite Group of companies
09.2014 - 04.2015
Labone Senior High School