Priscilla Obeng

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.

Attending to member with assistance from the head Pastor when ever he isn’t around

• Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
• Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
• Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
• Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

• Maintained confidentiality of sensitive information in accordance with company policy.
• Greeted and welcomed visitors in a professional manner, providing assistance as needed.
• Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
• Answered questions about organization and provided callers with address, directions, and other information.
• Checked visitors in and directed or escorted to appropriate departments and personnel.
• Assisted in resolving customer complaints and disputes.
• Maintained detailed and accurate records of visitor requests and of calls received.
• Assisted customers with general inquiries regarding products, services, and hours of operation via phone or email.
• Operated telephone switchboard to answer and forward calls.
• Answered phone promptly and directed incoming calls to correct offices.