Summary
Overview
Work History
Education
Skills
Certification
Technical Proficiencies
References
Timeline
Generic

Priscilla Obeng

Summary

Results-driven Project Management leader with nearly a decade of experience in delivering complex projects across various sectors. Currently serving as Head of Innovation Delivery, adept at driving product strategy and fostering cross-functional collaboration. Proven ability to optimise processes and mitigate risks while delivering high-quality, user-centric solutions. Committed to leveraging project management skills to drive organisational growth, promote innovation, and ensure alignment across all teams.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Head of Innovation Delivery, Products on Platform (PoP)

Viamo, INC.
02.2024 - Current
  • Increased client project renewals by 6%, totalling USD 1.1 million in value for platform offering.
  • Established OKRs for the core delivery team, achieving quarterly approvals from Viamo's Leadership.
  • Leading a team of 7 senior program managers to test, document, and gather insights for continuous process improvements.
  • Collaborated with technical teams to successfully roll out major features for the product.
  • Consulting as the technical project lead for multi-country internal research promoting platform adoption by females funded by The Gates Foundation.
  • Supervised the implementation of 18 live POP projects across West Africa, East and Southern Africa.
  • Trained all 68 program and platform managers on minimum viable requirements for POP offerings, delivering over 20 hours of sessions.

Senior Program Manager, Special Projects

Viamo, INC.
11.2022 - 01.2024
  • Leveraged solution design skills to boost Commercial Sales Team's booked deal margins by 10%.
  • Conducted research and analysis in conjunction with internal and external stakeholders to set up best practices for digital marketing products yielding a 6-10% conversion rate.
  • Achieved an average Net Promoter Score (NPS) of 9/10 on projects implemented during this period, demonstrating strong customer satisfaction.
  • Developed the initial interactive dashboard for 'Ask Viamo Anything', an AI-powered voice tool, enhancing leadership's strategic decisions on the product.
  • Conducted capacity training sessions for selected program managers on commercial project implementation.

Senior Project Manager

Viamo, INC.
04.2021 - 10.2022
  • Oversaw contracts valued at over USD 750,000 while ensuring projects met deadlines and high client satisfaction.
  • Planned, designed, and implemented multifaceted USG and EU-funded projects using human-centered design and data-driven methods.
  • Partnered with leading global entities, enhancing project impact (active users) in East and Southern Africa by an average of 52%.
  • Executed major agricultural projects benefiting 30,000 smallholder farmers in Malawi, Kenya, and Zimbabwe through digital campaigns and training.
  • Earned several awards from Viamo’s Executive Board for the top 1% of performers.

Projects Manager

Viamo, INC.
05.2020 - 03.2021
  • Managed stakeholder relationships across diverse projects, including agricultural initiatives, ensuring exceptional project results.
  • Executed A/B tests to determine the optimal call windows for SBC campaigns in Nigeria in partnerships with Tulane University and Mercy Corps.
  • Compiled data-driven reports to enhance client insights on project results.
  • Developed and rolled out a buddy system to improve onboarding for new project managers.

Associate Projects Manager

Viamo, INC.
10.2019 - 04.2020
  • Advanced to a new role within 7 months due to outstanding project management skills.
  • Developed and executed project-focused hosting solutions for IVR and SMS campaigns on the Viamo platform.
  • Created two personas with human-centered design to steer project implementation for org-wide use.

Project Coordinator

Henson Geodata Technologies
10.2018 - 03.2019
  • Managed resources to facilitate the Igeza Project under Feed the Future Fall Armyworm TechPrize, achieving a third-place reward at Frontier Innovation Award competition.

Associate Program Manager & Intern

Viamo Technologies Ltd.
07.2016 - 08.2018
  • Closely worked with the Agricultural Program Manager on a USAID-funded Strengthening Partnerships, Results, and Innovations in Nutrition Globally (SPRING) project in Ghana, with the key responsibilities of generating progress reports, field testing, and scripting of communication campaigns.
  • Led a team of 3 to gather market price data in specific regions of Ghana for USAID Advance II project.

Education

Bachelor of Science - Agribusiness Management

Kwame Nkrumah UNIVERSITY of Science & Technology
01-2017

Skills

  • Project Management
  • Team Leadership
  • Human-Centered Design
  • Data-Driven Decision Making
  • Cross-Functional Collaboration
  • Training and Capacity Building
  • Strategic Planning and Budgeting
  • Process Optimisation
  • Project Quality Assurance
  • Analytical Reporting

Certification

  • Social Impact Leadership (Women's Alliance), 2024
  • Project Management Professional (PMP), 2022
  • Project DPro (Project Management for Development Professionals), 2022

Technical Proficiencies

Wrike & Jira, Hubspot CRM, Dovetail for qualitative research, Looker and R Studio for data visualisation, IVR, SMS and chatbots for mobile engagements.

References

References available upon request.

Timeline

Head of Innovation Delivery, Products on Platform (PoP)

Viamo, INC.
02.2024 - Current

Senior Program Manager, Special Projects

Viamo, INC.
11.2022 - 01.2024

Senior Project Manager

Viamo, INC.
04.2021 - 10.2022

Projects Manager

Viamo, INC.
05.2020 - 03.2021

Associate Projects Manager

Viamo, INC.
10.2019 - 04.2020

Project Coordinator

Henson Geodata Technologies
10.2018 - 03.2019

Associate Program Manager & Intern

Viamo Technologies Ltd.
07.2016 - 08.2018

Bachelor of Science - Agribusiness Management

Kwame Nkrumah UNIVERSITY of Science & Technology

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Priscilla Obeng