Priscilla Foli
Teshie-Nungua
Summary
To secure a challenging and impactful position within a progressive organization that offers significant opportunities for career development and advancement, allowing for the comprehensive application and enhancement of core competencies and skills.
A versatile, confident, and results-oriented professional with a strong commitment to quality and dedication to work. Highly adaptable and proficient in multitasking, capable of performing effectively with minimal supervision. Possesses excellent interpersonal relations, effective communication skills, and high emotional intelligence, enabling seamless integration as a team player.
Overview
12
12
years of professional experience
Work History
Receptionist
The Bank Hospital
11.2021 - Current
- Managed executive support duties as the Executive Assistant to the CEO.
- Provided supervision and direction in the Call Centre.
- Served as the VIP Coordinator, ensuring exceptional service for high-profile clients.
- Organized and coordinated corporate annual medical examinations, events, and meetings.
- Managed client relations by speaking with clients via phone and online, understanding their needs, and building sustainable relationships.
- Accurately maintained transaction records and ensured all documentation complied with internal standards.
- Booked specialist appointments for clients and informed customers about hospital services.
Teller
Access Bank Ghana Plc
03.2020 - 02.2021
- Managed daily cash operations, including receiving and counting working cash at the start of the shift.
- Executed core banking transactions: accepting check and cash deposits, validating slips, and processing cash withdrawals.
- Ensured strict compliance by accurately maintaining records of all transactions and documentation.
- Provided exceptional customer service by assisting clients with account-related inquiries and concerns.
- Proactively informed customers about the bank's products and services.
- Prepared and packaged cash/coins for storage in drawers or the bank vault.
- (Head Office)
Pureit Customer Service
Unilever Ghana Limited
12.2013 - 08.2014
- Opened and diligently maintained customer accounts by accurately recording account information.
- Built a sustainable relationship of trust with clients through proactive and interactive communication.
- Managed customer complaints effectively, providing appropriate solutions within defined time limits, and conducting follow-ups to ensure resolution.
- Identified and assessed customer needs to achieve maximum product satisfaction.
- Contributed to team goals by accomplishing related results as needed.
- Prepared comprehensive product reports by collecting and analyzing customer information.
National Service Personnel
LEKMA Municipal Assembly
09.2017 - 08.2018
- Managed inventory, ensuring optimal stock levels and control.
- Conducted cost analysis, focusing on pricing and performance metrics.
- Assisted in the preparation of stock analysis sheets.
- Supported operational buyers in executing their core duties.
- Performed various administrative tasks as required.
- (Head Office)
Internship Personnel
OSJ CONSULT LTD
06.2016 - 09.2016
- Assisted in the preparation of Purchase Orders (POs).
- Managed the receiving of supplies into stores and the issuing of supplies to user departments.
- Maintained accurate stock records by updating tally cards.
- Involved in negotiating and purchasing goods for the company.
- Maintained organized record-keeping through effective document filing and administrative support.
Internship Personnel
Driver and Vehicle Licensing Authority (DVLA)
06.2015 - 08.2015
- Supported in the issuing of finished products directly to customers.
- Managed and archived documents through diligent filing.
- Accurately performed data entry tasks.
- Kept assigned stores ledgers up-to-date.
Education
BSc. - Marketing Management
University of Cape Coast
06.2020
HND - Purchasing and Supply
Takoradi Polytechnic
06.2017
SSCE -
Holy Trinity Cathedral Senior High School
06.2012
Skills
- Interpersonal & Presentation Skills
- Time Management
- Analytical Acumen
- Attention to Detail
Personal Information
Nationality: Ghanaian
References
- Oliver Detty, Managing Director, OSJ Consult Ltd, 0244611082
- Sonia Amponsah, OPD Services Manager, The Bank Hospital, 0555674611
Hobbies and Interests
- Reading
- Cooking
- Traveling
Languages
- English
- Ga
- Ewe
- Twi
Timeline
Receptionist
The Bank Hospital
11.2021 - Current
Teller
Access Bank Ghana Plc
03.2020 - 02.2021
National Service Personnel
LEKMA Municipal Assembly
09.2017 - 08.2018
Internship Personnel
OSJ CONSULT LTD
06.2016 - 09.2016
Internship Personnel
Driver and Vehicle Licensing Authority (DVLA)
06.2015 - 08.2015
Pureit Customer Service
Unilever Ghana Limited
12.2013 - 08.2014
BSc. - Marketing Management
University of Cape Coast
HND - Purchasing and Supply
Takoradi Polytechnic
SSCE -
Holy Trinity Cathedral Senior High School