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Associate Principal Engineer

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A graduate of Mechatronics Engineering with experience across banking, pensions administration, engineering operations, and technical support roles. Demonstrates strong customer service, documentation handling, reporting, and operational skills. Highly diligent, professional, and adaptable, with the ability to perform effectively in structured corporate and technical environments.

Result-driven and customer-focused professional with over 5 years of experience in transaction services, operations, and customer experience management. Proven ability to improve operational efficiency, reduce customer complaints, and enhance satisfaction. Currently serving as Operations Head at Guaranty Trust Bank (GTBank), leading a high-performing team of 30 staff. Known for strong leadership, effective problem-solving, and a consistent drive for operational excellence.

Professional with strong analytical skills and strategic thinking, adept at navigating complex industry regulations. Expertise in Microsoft Office Suite and decision-making, ensuring ethical judgment in all actions. Focused on building effective customer relationships and enhancing communication strategies for career advancement.

Results-driven cashier with a strong focus on financial accuracy and customer satisfaction. Proficient in point-of-sale systems, ensuring seamless transactions and operational efficiency. Committed to supporting team objectives and enhancing overall service quality.

Dynamic Medical Laboratory Scientist with hands-on experience at Central Laboratory Services, excelling in phlebotomy and quality control. Proven ability to enhance diagnostic accuracy through meticulous specimen handling and effective communication. Committed to health compliance and ethical standards, ensuring patient confidentiality while delivering timely laboratory services.

Established and directed operations for a tech-enabled last-mile logistics business in Ghana, leveraging 7+ years of experience to drive growth and scalability.

Experienced professional with a decade of expertise in teaching Accounting at the senior high school level. Proven track record of success and achievement in financial accounting principles and practices. Demonstrated versatility through work experience with reputable organizations such as Fidelity Bank and BOKEF Ghana. Results-driven individual with a strong work ethic, goal-oriented mindset, and a vibrant approach to challenges. Seeks to leverage ingenuity and competence to contribute to the growth of a well-established organization while further developing skills.

Experienced and highly skilled Senior Customer Service Officer with expertise as a skilled Data Entry Specialist, Teller Captain/Transaction Service Supervisor, and ATM Custodian in the banking sector. Demonstrated ability to efficiently manage multiple responsibilities while maintaining exceptional accuracy and attention to detail. A proven leader, adept at overseeing teller operations and ensuring seamless customer interactions. Proficient in ATM custodial duties, maintaining security standards and optimizing workflows. A results-driven professional dedicated to delivering outstanding service and contributing to the success of the bank.

Very excited to learn more skills and broaden my experience in the workplace i thrive in a busy fast-paced work environment and would love to discuss this position with you to find out more. I am looking for a career and not just a job.

To be recognized as a global professional and to remain customer centric and to contribute the best in order to achieve the mission and goals of the company.Experience in financial planning, analysis, and educating clients. Managed portfolios, built strong relationships with clients, and helped them drive profitable growth. Meticulous in strategic planning and consulting.

PRISCILLA DARKOA NKANSAH

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Customer Information Service Officer

National Service Personnel (Records Officer)

Administrative Intern

Education

MBA - Human Resources Management

Bachelor of Arts - Education with Psychology

WASSCE - General Arts

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Customer Information Service Officer

National Service Personnel (Records Officer)

Administrative Intern

MBA - Human Resources Management

Bachelor of Arts - Education with Psychology

WASSCE - General Arts

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