Priscilla Ani
Tamale
Summary
Self-motivated and dependable professional offering many years of restaurant industry experience. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
King David Pub and Restaurant
Tamale
11.2023 - Current
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Processed cash payments accurately using a POS system or Mobile Money app ; ensured accuracy of change given to customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Food Service Assistant
Tasty Queen Restaurant
Kumasi
07.2023 - 11.2023
- Assisted in the preparation of food items according to recipes and menus.
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
- Stocked shelves with items such as condiments, napkins, paper plates, cups, and other supplies.
- Provided customer service by taking orders from customers and answering questions about menu items.
- Bagged take-out orders for customers while ensuring accuracy of order.
- Kept records of inventory levels for ordering purposes.
Restaurant Hostess
Dio Restaurant
Tamale
01.2021 - 11.2022
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Education
WASSCE - General Science
Salaga Senior High School
Tamale 10-2021
Date of Birth
18th March 2005
Languages
English
Proficient
C2
Twi
Proficient
C2
Timeline
Restaurant Waiter
King David Pub and Restaurant
11.2023 - Current
Food Service Assistant
Tasty Queen Restaurant
07.2023 - 11.2023
Restaurant Hostess
Dio Restaurant
01.2021 - 11.2022
WASSCE - General Science
Salaga Senior High School