Customer Service RepresentativeVirtual AssistantOnline TypistOnline English Teacher
Work Type
Full TimeContract WorkGig WorkConsultingPart Time
Location Preference
Remote
Minimum Desired Compensation
$45/yr
Important To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsFlexible work hoursWork from home option
4
Languages
6
Years of experience
Dynamic professional skilled in customer engagement and team collaboration. Experienced in maintaining organized environments and streamlining operations, ready to leverage strengths in communication and logistics to support organizational goals. Secure data and company confidential properties intensively.
Work History
Senior Customer Service Representative and Cashier
1 Year 10 Months
Decathlon | 11.2024 - Current
Assisted in maintaining inventory accuracy by coordinating with sales teams on stock levels.
Demonstrated excellent multitasking abilities by managing multiple concurrent tasks while ensuring timely completion.
Used POS system to enter orders, process payments and issue receipts.
Handled cash with high accuracy and took care to check bills for fraud.
Learned duties for various positions and provided backup at key times.
Established strong rapport with customers, fostering long-term relationships and repeat business.
In-Store Brand Representative
2 Months
DC Kids Brand | 02.2026 - 04.2026
Maintained inventory accuracy by tracking product availability and restocking shelves.
Engaged customers through product demonstrations, enhancing brand visibility and consumer interest.
Assisted in executing promotional events, increasing foot traffic and brand awareness within store environment.
Provided feedback on customer preferences and sales trends to inform future marketing strategies.
Managed daily cash transactions accurately, contributing to optimal financial performance for the store location.
Cashier and Merchandise Coordinator
6 Months
Mr. Price Chain Stores | 04.2024 - 10.2024
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash register balances through diligent cash handling practices.
Assisted in merchandising efforts by organizing product displays and maintaining store cleanliness.
Personal Assistant
1 Year 3 Months
Freefly ATV Tours | 06.2025 - 09.2026
Coordinated daily schedules, ensuring efficient time management for senior executives.
Facilitated communication between departments to streamline project workflows and enhance collaboration.
Managed travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
Developed organizational systems for document management, improving retrieval times and accuracy.
Private Tutor
6 Months
School of Wisdom Complex | 09.2020 - 03.2021
Developed customized lesson plans to meet diverse student learning needs.
Conducted assessments to track student progress and adjust teaching strategies.
Fostered a positive learning environment through engaging and interactive activities.
Collaborated with parents to discuss student performance and provide feedback.
Education
High School Diploma
Apam Senior High School | Apam, Ghana | 09-2023
WASSCE Certification
No Degree - Ethical Hacking And Cybersecurity
Cisco Networking Academy | School's Website
Certification for Introduction to Cybersecurity course completion
Ethical Hacking course still in progress
Certification for Getting started with Cisco Packet Tracer course completion
No Degree - Cybersecurity And Information Security Foundation
IPMC University College | Accra, Ghana | 09-2026
Basics of Hardware Engineering
Basic Information Security and Safety
Basics of Network Engineering, System Engineering and Introduction to Cybersecurity
Skills
Schedule management
Travel arrangements
Logistics coordination
Discretion and confidentiality
Document preparation
Calendar management
Office management
Expense tracking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
B1
Intermediate
Chinese (Mandarin)
A1
Beginner
Twi
C1
Advanced
Ewe
C1
Advanced
Timeline
In-Store Brand Representative
DC Kids Brand
02.2026 - 04.2026Read More
Personal Assistant
Freefly ATV Tours
06.2025 - 09.2026Read More
Senior Customer Service Representative and Cashier
Decathlon
11.2024 - CurrentRead More
Cashier and Merchandise Coordinator
Mr. Price Chain Stores
04.2024 - 10.2024Read More
Private Tutor
School of Wisdom Complex
09.2020 - 03.2021Read More
Cisco Networking Academy
No Degree from Ethical Hacking And Cybersecurity
Read More
Apam Senior High School
High School Diploma
Read More
IPMC University College
No Degree from Cybersecurity And Information Security Foundation
Medicare Sales Representative /Healthcare Customer Service Representative at eHealthMedicare Sales Representative /Healthcare Customer Service Representative at eHealth