Dedicated Administrative Assistant with proven expertise in customer relations and a strong capacity to excel in fast-paced environments. Demonstrates meticulous attention to detail and effective multitasking abilities, ensuring timely and accurate completion of clerical tasks. Recognized for resilience and sound judgment, thriving in both independent and collaborative settings. Seeking to leverage organizational skills to contribute to team success and operational efficiency.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
* Assisted with onboarding of new employees by providing orientation materials and scheduling training sessions
* Scheduled appointments, managed calendars, and organized events.
* Answered phones, responded to inquiries, and directed calls appropriately.
* Greeted visitors in a professional manner and provided assistance as needed
* Managed office supplies inventory and procedures for record-keeping systems to ensure efficient workflow
* Used voice recorder or notepad to compose and transcribe meeting minutes.
* Monitored inventory levels and placed orders as needed.
* Produced sales documents, finalized deals and filed records.
* Listened to customer needs to identify and recommend best products and services.
* Performed regular follow-ups with clients to ensure satisfaction with purchases.
* Arranged merchandise for display to highlight new styles, attract customers, and enhance sales
* Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
* Assisted customers in selecting appropriate products or services for their needs.
* Maintained knowledge of daily specials and promotions offered by the restaurant.
* Handled the bar by serving alcohol for guests over the ages of 18.
* Cleaned and maintained the lobby and common areas by restocking supplies.
* Attended staff meetings to discuss upcoming events or promotions at the restaurant.
* Oversaw conferences and banquet setup, coordination, and breakdown for events, adhering to client specifications.
* Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
* Handled the room service request.