Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Princess-Maxine Kas-Vorsah

Accra

Summary

Highly motivated and results-driven professional with a proven track record in Communications, Operations and Fundraising. Skilled in project management, creative problem-solving, and team collaboration, with a passion for delivering high-quality results under tight deadlines. Adept at fostering strong relationships with stakeholders and driving innovative solutions that align with organizational goals. Known for exceptional communication, attention to detail, and a commitment to continuous improvement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Communications Assistant

Operation Smile Ghana
Accra
06.2024 - Current
  • Produced press releases, fact sheets, brochures, newsletters, and other materials for internal and external communications.
  • Maintained relationships with key stakeholders by attending networking events and conferences.
  • Maintained relationships with media contacts to promote visibility in print, broadcast and online outlets.
  • Developed and implemented communication strategies to ensure effective internal and external communications.
  • Organized and coordinated press conferences, events and interviews.
  • Established donor relations strategy to promote annual giving.
  • Developed marketing campaigns to increase donor engagement and support.

Executive Assistant to the Country Manager

Operation Smile Ghana
Accra,Ghana
09.2022 - 09.2023
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and weekly meetings.
  • Revised and put together MOUs and contracts for the organization.
  • Processed travel expenses and reimbursements for the executive team, senior management group, and volunteers.
  • Handled stakeholder engagements and managed sponsors & partners.
  • Managed 3 international schools in the student program of the organization.
  • Chaperoned and mentored students at the annual ISLC in Peru.
  • Coordinating fundraisers and awareness activities for the student programs
  • Developed module activity and implementation plans for programs.
  • Managed social media for the organization on 4 different social media platforms.
  • Created awareness strategies and campaigns for TV, radio stations, online bloggers, and newspapers on behalf of the organization.
  • Handled external communications and program infomercials for program activities
  • Responded to and recruited patients via our social media platforms.
  • Handled content creation and designed a social media plan for the organization
  • Gathered patient stories and transformation pictures for local and international media and fundraising purposes.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Administrative Assistant

Real Skill Academy
Kumasi
11.2020 - 05.2022
  • Assisted in registering and reviewing applications of students for the school.
  • Designed lecturing and practical schedules for the term.
  • Assigned peer lecturing groups for the students each term.
  • Responsible for handling student academic records and sending out official emails.
  • Managed and reviewed organizational budget and expenses.
  • Handled the procurement of official and administrative logistics lik cameras , floodlights and other gadgets.
  • Managed social media for the school.

National Service Personnel

Universal Merchant Bank
Adum,Kumasi
09.2019 - 09.2020
  • Established and maintained relationships with regional customers, vendors and contractors.
  • Assisted customers fill documents and go through necessary processes in the banking hall.
  • Managed over 50 customer calls per day.
  • Helped issue check books and other banking services for customers.
  • Helped address customer complaints and concerns
  • In charge of organizing team bonding activities and procuring office supplies for the branch.

Sales Assistant

Shell Filling Station
Boadi,Kumasi
06.2018 - 08.2018
  • Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
  • Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
  • Received incoming shipments of goods and materials by unloading delivery trucks.
  • Informed customers of shop promotions to encourage purchases, boosting sales 100%.
  • Cultivated positive first-name-basis relationships with over 50 repeat customers, winning customer loyalty.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Checked incoming orders and organized new stock.

Office Administration Intern

Imajin Advertising
Kokomlemle
06.2017 - 08.2017
  • Scanned documents using high-speed scanners for digital storage purposes.
  • Greeted guests and vendors to assist in navigating space.
  • Inputted data into databases accurately and efficiently.
  • Compiled weekly activity reports summarizing progress towards completion of various tasks or projects.
  • Answered phone calls and responded to emails promptly.
  • Provided customer service support in resolving issues encountered by clients or customers.
  • Managed calendar appointments for multiple personnel within the organization.

Education

TVET Certified - Graphic Communications

Real Skill Academy
Kumasi
08.2021

BBA - Business Administration And Management

GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMIN
GHANA
07.2019

High School Diploma -

St. Monica Senior High School
Mampong ,Ghana
05.2015

Skills

  • Positive attitude towards work
  • Strong written and verbal communication
  • Good time management skills and great multitasker
  • Strong Problem Solver
  • Social Media Knowledge
  • Administrative support experience
  • Event Planning and Coordination
  • Public relations
  • Social media management
  • Messaging and speechwriting

Accomplishments

  • Mentored students at the International Students Leadership Conference organized by Operation Smile Inc. in Lima,Peru in July 2023
  • Participated in the formulating of the new National Surgical ,Obstetrics and Anesthesia Plan (NSOAP) for the Ministry of Health as a part of the team for Policy and Advocacy for Operation Smile Inc. in March 2023
  • Participated in Language Enrichment Workshops for health care workers in the Ghana Health Service in the Northern Region and the Eastern Region as a part a speech project. September 2022
  • Mentored students at the MasterCard Seminar for KNUST final year university students in 2021.

Certification

  • Completed a Medication Error Prevention and Reporting Compliance Training- August 2023
  • Participated as a mentor in the Operation Smile International Student Leadership Conference n Lima, Peru -July 2023
  • Fundamentals of Global Health Research, University of Washington - June 2023
  • Monitoring and Evaluation in Global Health , University of Washington - April 2023
  • BLS Provider (CPR & AED) Program ,American Hearts Association Certified
  • TVET certificate in Photography,Videography,Graphic Design and Motion Graphics.

References

References available upon request.

Timeline

Communications Assistant

Operation Smile Ghana
06.2024 - Current

Executive Assistant to the Country Manager

Operation Smile Ghana
09.2022 - 09.2023

Administrative Assistant

Real Skill Academy
11.2020 - 05.2022

National Service Personnel

Universal Merchant Bank
09.2019 - 09.2020

Sales Assistant

Shell Filling Station
06.2018 - 08.2018

Office Administration Intern

Imajin Advertising
06.2017 - 08.2017

TVET Certified - Graphic Communications

Real Skill Academy

BBA - Business Administration And Management

GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMIN

High School Diploma -

St. Monica Senior High School
Princess-Maxine Kas-Vorsah