Princess-Maxine Kas-Vorsah
Accra
Summary
A resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive & Administrative Assistant (Intern)
Operation Smile Ghana
09.2022 - 09.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and weekly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Handled stakeholder engagements and managed sponsors & partners.
- Managed 3 international schools in the student program of the organization
- Developed and module activity and implementation plans for programs.
- Handled external communications and social media of the organization.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
National Service Personnel
Universal Merchant Bank
09.2019 - 07.2020
- Established and maintained relationships with regional customers, vendors and contractors.
- Assisted customers fill documents and go through necessary processes in the banking hall.
- Managed over 50 customer calls per day.
- Helped issue check books and other banking services for customers.
- Helped address customer complaints and concerns
- In charge of organizing team bonding activities and procuring office supplies for the branch.
Assistant Manager
Shell Filling Station
06.2018 - 08.2018
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
- Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
- Received incoming shipments of goods and materials by unloading delivery trucks.
- Informed customers of shop promotions to encourage purchases, boosting sales 100%.
- Cultivated positive first-name-basis relationships with over 50 repeat customers, winning customer loyalty.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Organized shelves to remove slow moving items and add new merchandise.
- Checked incoming orders and organized new stock.
Communications Associate Intern
Imajin Advertising
06.2017 - 09.2017
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
- Helped with photo and video production and performed visual and sound editing tasks.
- Prepared social media posts and videos with eye for viral content strategies.
- Wrote and distributed press releases and social media content for clients and company.
- Built strong relationships with media outlets and communications professionals to expand personal network.
- Developed comprehensive media outreach plan to increase visibility of organization in local, regional and national markets.
Education
TVET Certified - Graphic Communications
Real Skill Academy
Kumasi 08.2021
BBA - Business Administration And Management
GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMIN
GHANA07.2019
High School Diploma -
St. Monica Senior High School
Mampong ,Ghana05.2015
Skills
- Positive attitude towards work
- Strong written and verbal communication
- Good time management skills and great multitasker
- Using Adobe Photoshop
- Using Microsoft Suite
- Strong Problem Solver
- Team Management
- Social Media Knowledge
- Administrative support experience
Accomplishments
- Mentored students at the International Students Leadership Conference organized by Operation Smile Inc. in Lima,Peru in July 2023
- Participated in the formulating of the new National Surgical ,Obstetrics and Anesthesia Plan (NSOAP) for the Ministry of Health as a part of the team for Policy and Advocacy for Operation Smile Inc. in March 2023
- Participated in Language Enrichment Workshops for health care workers in the Ghana Health Service in the Northern Region and the Eastern Region as a part a speech project. September 2022
- Mentored students at the MasterCard Seminar for KNUST final year university students in 2021.
Certification
- Completed a Medication Error Prevention and Reporting Compliance Training- August 2023
- Participated as a mentor in the Operation Smile International Student Leadership Conference n Lima, Peru -July 2023
- Fundamentals of Global Health Research, University of Washington - June 2023
- Monitoring and Evaluation in Global Health , University of Washington - April 2023
- BLS Provider (CPR & AED) Program ,American Hearts Association Certified
- TVET certificate in Photography,Videography,Graphic Design and Motion Graphics.
Language
Fluent in English, Ewe,Twi
Currently studying German
References
Mr.Elikem Nyavor
Country Manager
Operation Smile Ghana
Email: elikem.nyavor@operationsmile.org
Phone: +233 246 301 025
Mr.Fiifi Sakyi Hinson
Regional Volunteer Manager
Operation Smile Inc.
Email: fiifi.hinson@operationsmile.org
Phone: +233 540 127 332
Mr Dennis Fordjour
Operations Officer (supervisor)
Universal Merchant Bank
Email: dennisfordjour40@yahoo.com
Phone: + 233 242 157 945
Timeline
Executive & Administrative Assistant (Intern)
Operation Smile Ghana
09.2022 - 09.2023
National Service Personnel
Universal Merchant Bank
09.2019 - 07.2020
Assistant Manager
Shell Filling Station
06.2018 - 08.2018
Communications Associate Intern
Imajin Advertising
06.2017 - 09.2017
TVET Certified - Graphic Communications
Real Skill Academy
BBA - Business Administration And Management
GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMIN
High School Diploma -
St. Monica Senior High School
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