Princess Amoo
Summary
Proven achiever with experience at Neolife Company Limited, adept in relationship building and computer skills. Spearheaded marketing campaigns that significantly increased market share, demonstrating exceptional time management and strategic planning. Excelled in creating efficiencies and enhancing team collaboration, ensuring high levels of customer satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Stationery Assistant
Sokater Ventures
09.2021 - 09.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Sales and Marketing Officer
Neolife Company Limited
09.2018 - 09.2020
- Implemented innovative promotional tactics that captured consumer attention, resulting in increased market share over competitors.
- Analyzed market trends to adapt sales strategies, ensuring consistent growth in a competitive landscape.
- Designed and executed email marketing campaigns that increased open rates, click-through rates, and lead generation.
- Built strong relationships with clients through exceptional customer service, leading to increased repeat business.
- Developed targeted marketing campaigns that effectively communicated brand value, driving consumer engagement and loyalty.
- Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives.
- Oversaw budget allocation for marketing campaigns, ensuring optimal resource utilization for maximum impact on sales targets.
- Collaborated with cross-functional teams for product launches, resulting in higher market penetration and brand awareness.
- Enhanced customer experience through regular feedback collection, identifying areas for improvement in product offerings or sales processes.
- Established long-term partnerships with industry influencers to increase brand visibility within target markets.
- Conducted detailed competitor analysis to identify unique selling points and opportunities for differentiation in the marketplace.
Education
WASSCE - Accounting And Business Management
Dansis Senior High School
Dansoman07.2017
BECE - Basic Home Economies
Bishop's Girls Junior High School
Accra Central, High Street06.2013
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Relationship Building
- Workload Management
- Administrative duties
- File and Record Keeping
- Basic Mathematics
- Event Planning
- Schedule Coordination
Additional Information
Ghanaian
Christian
Single
13/5/1998
Languages
English language
Beginner (A1)
Timeline
Stationery Assistant
Sokater Ventures
09.2021 - 09.2022
Sales and Marketing Officer
Neolife Company Limited
09.2018 - 09.2020
WASSCE - Accounting And Business Management
Dansis Senior High School
BECE - Basic Home Economies
Bishop's Girls Junior High School
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