Prince Paa Kwesi Quaicoe

• Increased productivity by providing comprehensive technical training to employees on various hardware and software tools.
• Collaborated with cross-functional teams to identify technology needs and implemented appropriate solutions for improved workflow efficiency.
• Reduced company downtime by proactively managing server backups and disaster recovery planning.
• Achieved faster network connectivity by installing high-performance routers, switches, and access points.
• Promoted a collaborative work environment by facilitating knowledge sharing sessions among the IT team members for continuous improvement initiatives.
• Enhanced data security through the deployment of firewalls, antivirus software, and intrusion detection systems.
• Resolved critical incidents swiftly via remote assistance or on-site troubleshooting, ensuring minimal business disruption.

• Manage the daily administrative tasks, including answering phones, scheduling appointments, and handling incoming/outgoing mail.

• Assist in organizing and coordinating meetings, conferences, and events.

• Maintain office supplies inventory and place orders when needed.

• Support the HR department in onboarding new employees and updating employee records.

• Collaborate with other teams to ensure smooth office operations.

• Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs.

• Communication and interpersonal skills

• Computer and software instruction

• Microsoft Office suite skills

• Conducted training sessions for staff members to enhance their IT skills and knowledge.

• Interacted with customers by phone, email, and in-person to provide information

• Developing of Standard of Operation – SOP

• Ensuring constant data centre functionality

• Ensure all company phones and emails are functioning

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Supported student physical, mental, and social development using classroom games and activities.
• Incorporated multiple types of teaching strategies into classroom.
• Supported students in developing social skills through structured activities and positive reinforcement techniques.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
• Planned and implemented integrated lessons to meet national standards.
• Participated in parent teacher conference to discuss developments of students and increase support.
• Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.