PRINCE KWASI AMEYAW
TECHIMAN
Summary
Dedicated and detail-oriented Pharmacy Assistant with proven track record at Ahmadiyya Muslim Hospital in Techiman and also Mount Olive Hospital,Techiman, enhancing customer satisfaction through meticulous prescription preparation, packaging,labeling, and dispensing medication and empathetic patient counseling. Skilled in inventory management and leveraging the LHIMS system for operational efficiency. Excelled in training peers, significantly improving service quality with a keen eye for detail and strong team collaboration abilities.
Adept at creating a positive and organized environment that enhances customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
PHARMACY ASSISTANT
MOUNT OLIVES HOSPITAL
05.2023 - Current
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Counted and labeled prescriptions with correct item and quantity.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
PHARMACY ASSISTANT
AHMADIYYA MUSLIM HOSPITAL
06.2016 - Current
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Generated labels for prescriptions and maintained accurate records.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Organized pharmacy area to maintain clean and orderly environment.
- Greeted customers at counter and provided excellent customer service.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Enhanced pharmacy operations by accurately dispensing prescribed medications to patients.
- Conducted regular medication inventory audits to prevent stock shortages and overages.
- Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
- Increased customer satisfaction, providing compassionate care and detailed medication instructions.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Education
CERTIFICATE - MEDICINE COUNTER ASSISTANT
DANAMOS PROFESSIONAL COLLEGE
TECHIMAN, BONO EAST REGION, GHANA Skills
* Dispensing medication
* Prescription preparation and labeling
* Inventory management and stock control
* Customer management and patient counseling
* Knowledge of pharmacy software system ( LHIMS system)
* Attention to detail and confidentiality
* Team collaboration and multitasking
Languages
English,
Advanced (C1)
Twi
Bilingual or Proficient (C2)
Timeline
PHARMACY ASSISTANT
MOUNT OLIVES HOSPITAL
05.2023 - Current
PHARMACY ASSISTANT
AHMADIYYA MUSLIM HOSPITAL
06.2016 - Current
CERTIFICATE - MEDICINE COUNTER ASSISTANT
DANAMOS PROFESSIONAL COLLEGE
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