SMS Account Manager
ULTRANET GHANA
6 2022 - Current
- Increased client satisfaction by effectively managing ongoing relationships and service delivery for small to medium-sized business accounts.
- Conducted comprehensive sales presentations and product demonstrations for prospective clients, effectively showcasing value of services in meeting their unique needs.
- Implemented innovative strategies for upselling and cross-selling within existing accounts, leading to increased revenues without significant acquisition costs.
- Streamlined internal processes for improved efficiency and faster response times to client inquiries, leading to increased satisfaction rates.
- Conducted regular business reviews with key stakeholders to assess account performance and identify areas of improvement or expansion potential.
- Expanded market presence by participating in industry events, networking activities, and utilizing social media platforms to engage potential clients.
- Developed strong rapport with decision-makers at all levels within client organizations through effective communication skills and professional demeanor.
- Achieved revenue growth by identifying and pursuing new sales opportunities within existing accounts.
