Prince Edem Horgli

• Developed, maintained and utilized diverse client base.
• Met with clients to assess needs and develop improvement plans.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Collaborated with senior management on multiple functions ,including customer success and training on the software usage.
• Conducted research to identify new market's for introducing the company's accounting and payroll solution software.
• Maintained and build relationship with customers daily and also providing excellent customer service.
• Testing and evaluation of software in-house and providing after sales report.

• Monitored and evaluated the performance of community police officers at their duty post.
• Prepared and submitted daily reports on the monitoring and evaluation process.
• Completed clerical tasks such as photocopying,scanning,filing and distribution of materials.

• Developed and maintained relationships with key internal stakeholders.
• Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
• Optimized customer experience by delivering superior services effectively.
• Recorded information on clients account opening.
• Computed opinions and challenges clients go through during their loan application process.

Completed clerical tasks such as photocopying and filing.