Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Accomplishments
Languages
References
Timeline
Generic

Prince Takyi

Accra - Tema

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Bartender

Alisa Hotels
Tema
12.2022 - Current
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.

Head Waiter

Raybow International Hotel
Western
01.2021 - 11.2022
  • Offered advice to host or diners and feedback regarding the most popular items on the menu, how it is prepared and their ingredients
  • Provided assistance in resolving customer complaints in a professional manner.
  • Increased beverage sales with food and drink pairing suggestion to suit unique customer preferences.
  • Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
  • Assigned serving staff to specific stations throughout the restaurant.
  • Trained new waiters on food service procedures and customer service standards.
  • Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.

Restaurant Supervisor

Kingstel Hotel
Takoradi
12.2018 - 12.2020
  • Effectively scheduled and distributed work assignments in alignment with operational and customer needs
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas
  • Monitored adherence to corporate policies, procedures, and standards as well as industry health and safety regulations
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Resolved customer complaints regarding food quality or service issues promptly and courteously.
  • Conducted regular inspections of the premises to ensure cleanliness, proper maintenance and attractive displays.
  • Developed menus for special events such as banquets, weddings or private parties based on budget considerations.

Head Bartender

Kingstel Hotel
Takoradi
05.2016 - 11.2018
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager
  • Provided attentive service and proactively assessed guest needs
  • Maintained clean and sanitary bar by washing, wiping and sterilizing counters, sinks, utensils, shelves and storage areas
  • Restocked and replenished bar inventory and supplies and reported shortages or reordering needs to management.
  • Ensured that all liquor laws were followed during service hours.
  • Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
  • Created weekly reports of sales figures for management review.
  • Inspected beverage quality regularly to ensure freshness.

Banquet Waiter

Swiss Spirit Hotels & Suites Alisa
Accra
04.2015 - 08.2016
  • Arranged linens and table settings according to seating plan and event theme
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Education

HND - Hospitality Management

Prominence Institute of Management & Professional - Takoradi
Takoradi
01-2022

High School Diploma -

Assign Manso Senior High School
Central Region
06-2013

Skills

  • Customer service
  • Food plating and presentation
  • Inventory controls
  • Food production management
  • Recruitment
  • Staff Management
  • Recipes and menu planning
  • Staff Scheduling
  • Performance monitoring
  • Team coordination
  • Service quality enhancements
  • MS Word
  • Excel sheet
  • English

References

  • Mr. Clement Kelvin Yeboah, Registrar, PRIMPS, 0206844214/0248614414
  • Mr. Isaac Nkansah, F&B Manager, Skyy Plus Hotel & Resorts, 0244950278
  • Mrs. Janet Opoku, Directress, Kingstel Hotel, 0207944263
  • Mr. Frank Kikpapaa, HR. Manager, Raybow International Hotel, 0242701634

Hobbies and Interests

  • Reading
  • Swimming
  • Cycling

Accomplishments

  • Best Student Awards { Diploma}
  • Team Player Achievement

Languages

English
First Language
German
Beginner
A1

References

References available upon request.

Timeline

Bartender

Alisa Hotels
12.2022 - Current

Head Waiter

Raybow International Hotel
01.2021 - 11.2022

Restaurant Supervisor

Kingstel Hotel
12.2018 - 12.2020

Head Bartender

Kingstel Hotel
05.2016 - 11.2018

Banquet Waiter

Swiss Spirit Hotels & Suites Alisa
04.2015 - 08.2016

HND - Hospitality Management

Prominence Institute of Management & Professional - Takoradi

High School Diploma -

Assign Manso Senior High School

Similar Profiles

CREATE PROFILE
Prince Takyi