PRINCE RICHARD ARYEH
Administrator/Manager
Osino,Eastern Region, Ghana
Summary
Bank branch manager with 6+ years of experience in insurance, sales and marketing, and bank management. Expertise in account management, customer service, staff coordination, and product sales. Successfully supervised account growth, increasing savings and CD accounts by over 20%. Dedicated to innovative management techniques for branch success.
Overview
9
9
years of professional experience
Work History
BANK BRANCH MANAGER
ADWENPA CO-OPERATIVE CREDIT UNION LTD
OSINO
10.2018 - Current
- Lead staff of over 15 personnel by implementing training, engaging in proactive problem solving and ensuring company compliance
- Supervise staff in operations such as account management, customer service, financial operations and other bank functions
- Monitor all balances and deposits to ensure that all money in the bank is accounted for and the proper procedures are followed at all times
- Examined customer loan applications for loan approvals and denials
- Generated financial and operational reports to assist management with business strategy
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
SALES AND MARKETING COORDINATOR
Yilo Star Microfinance ltd
NKURAKAN
04.2017 - 09.2018
- Worked directly with an average of 150 customers per week to oversee account management and troubleshoot any problems that occurred
- Opened 250 new various types of accounts for customers, including checking, savings, business, and CD accounts
- Partnered with customers individually to help them get the most out of their accounts and understand the features offered
- Planned meetings and trade shows by developing schedules, establishing contacts and coordinating mailing lists
- Collaborated with sales and marketing teams to coordinate promotional activities
- Implemented marketing strategies to generate leads and increase sales revenue.
SALES EXECUTIVE
VANGUARD ASSURANCE COMPANY LIMITED
10.2015 - 04.2017
- Achieve sales and compliance targets in a structured, supportive environment
- Manage marketing and events to increase brand exposure
- Maintain existing clients and growing a strong prospective client base
- Drive new business sales in commercial markets
- Identify opportunities to cross sell a wide range of insurance products
- Follow scripts to ensure accuracy and consistency of all information recorded from and given to our customers over the phone
- Embrace the company culture, policies and procedures
- Adhere to detailed internal procedures to ensure accurate maintenance of client records
- Meet individual daily, weekly and monthly KPI and quality targets by delivering great customer outcomes.
Education
BA Degree Integrated Management Studies -
University for Development Studies
Diploma Integrated Business Studies -
University for Development Studies
WACE certificate -
KNUST Senior High School
BA Degree Integrated Management Studies -
University for Development Studies
Diploma Integrated Business Studies -
University for Development Studies
WACE certificate -
KNUST Senior High School
Skills
- Ability to work under high supervision
- Good inter-personal relation
- Fast learner
- Knowledgeable in Pastel accounting software
- Knowledgeable in Computerized Accounting (Sage Pastel Partner and Tally)
- Knowledgeable in BM SPSS
- Knowledgeable in TEKSOL
- Knowledgeable in SMART
- Operations Management
- Budget Planning
- Sales Leadership
- Credit analysis
- QuickBooks experience
- Coaching and Mentoring
- Interviewing and Hiring
- Operational Reports
- Account analysis expertise
- Work Prioritization
- Relationship building and management
- Sales professional
- Employee Development
- Branch Operations Management
- Shift Scheduling
- Account Review
- Risk Mitigation
- Sales Development
- Performance Reviews
- Business Development
- Financial Oversight
- Business development expertise
- Customer Service
- Expert in risk management
- Decision-Making
- Financial Analysis
- Financial Advising
- Product Training
- Loan Documentation
- Business Planning
- Bottom Line LoanMaster Loan Servicing
- Project Management
- Strategic Planning
Corequalification
- Staff evaluations
- Financial analysis
- Business operations
- Risk mitigation strategies
- Banking products and services
- Xero proficiency
- Analytical skills
- Customer service
- Team Player
- Financial Administration
- Customer and Vendor Relations
- Motivational Techniques
Totalworkingyears
15 Years
Professionalrelevantskills
- Excellent critical thinking capacity and application.
- Adept at performing under pressure or on tight deadlines.
- Solid knowledge of credit and financing policies and procedures.
- Proficient with state and federal banking regulations
- Strong work ethic and drive to perform.
- Skilled in both written and spoken communication.
- Able to work alone or among a larger group.
Skillsandcompetence
- Ability to work under high supervision
- Good inter-personal relation and a fast learner
- Knowledgeable in the following accounting softwares:
- Pastel accounting software
- Computerized Accounting (Sage Pastel Partner and Tally)
- BM SPSS
- TEKSOL
- SMART and many others
Currentlocation
Osino, Fanteakwah South District
Phone - Mobile
+233 241 333 668 / +233 509 003 334
Languages
- English, Bilingual or Proficient (C2)
- Twi, Bilingual or Proficient (C2)
- Ewe, Bilingual or Proficient (C2)
References
- Mrs. Sarah Osei, Ghana Health Service, Eastern Region, +233247408834
- Mr. Andrews Salakpi, University for Development Studies, Wa Campus, +233200715507 / +233241812960
Timeline
BANK BRANCH MANAGER
ADWENPA CO-OPERATIVE CREDIT UNION LTD
10.2018 - Current
SALES AND MARKETING COORDINATOR
Yilo Star Microfinance ltd
04.2017 - 09.2018
SALES EXECUTIVE
VANGUARD ASSURANCE COMPANY LIMITED
10.2015 - 04.2017
BA Degree Integrated Management Studies -
University for Development Studies
Diploma Integrated Business Studies -
University for Development Studies
WACE certificate -
KNUST Senior High School
BA Degree Integrated Management Studies -
University for Development Studies
Diploma Integrated Business Studies -
University for Development Studies
WACE certificate -
KNUST Senior High School
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