PRINCE OSEI AKYEA
Takoradi
Summary
Results-driven Video Editor and Customer Relationship Manager with expertise in video editing and technical support. Enhanced team performance and customer satisfaction through innovative problem-solving and effective communication. Demonstrated strong work ethic, adaptability, and interpersonal skills while thriving in independent work environments.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Above All I.T Solutions
Rev. Isaac Wayo
Oil City
03.2025 - Current
Rok 98.7fm
Dr. Georges Owusu Sarfo
Oil City
09.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance performance and outcomes.
- Camera Handling.
- Social Media Personnel
- Assisted in troubleshooting computer hardware and software issues.
- Official online streamer using softwares like Vmix, and adobe premier and Gilmore to edit videos and skits.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
OBENG TECH VENTURES
PATRICK OBENG (Brother)
Kasoa
02.2016 - Current
- Troubleshot technical issues to minimize downtime in operations.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Conducted regular inspections to identify maintenance needs and repairs.
- Maintained equipment to ensure optimal performance and safety standards.
- Collaborated with team members to streamline workflow processes.
- Assisted in training new technicians on operational procedures and safety protocols.
- Managed quality control and maintained high level of customer satisfaction.
- Implemented quality control measures to uphold service standards and efficiency.
- Followed safety practices to safeguard against injury and damage to property.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Aeronautics Society RBG
Dr. Quist Mirable Jethro (PHD)
Accra
03.2024 - 01.2025
- Executed daily tasks with attention to detail and timeliness.
- Participated in on-the-job training to enhance technical skills.
- Studied introduction to computers, gaining foundational knowledge in computing principles.
- Server
- Software Engineering
- Hardware Engineering
- Networking
- Microsoft Office Suite
- Passed all courses with distinction
Man Of Faith Computers
Bernard Adjei
Kasoa
11.2019 - 08.2021
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
Education
Swedru School of Business
Agona Swedru, GhanaState Preparatory School
Kasoa, GhanaSkills
- Software engineering
- Video editing
- Camera operation
- Network troubleshooting
- Technical support
- Hardware maintenance
- Computer skills
- Microsoft office
- Problem solving
- Creative problem-solving
- Interpersonal communication
- Customer relationship management
Languages
English
Proficient (C2)
C2
Fante, Twi
First Language
French
Beginner (A1)
A1
References
References available upon request.
Timeline
Above All I.T Solutions
Rev. Isaac Wayo
03.2025 - Current
Aeronautics Society RBG
Dr. Quist Mirable Jethro (PHD)
03.2024 - 01.2025
Rok 98.7fm
Dr. Georges Owusu Sarfo
09.2023 - Current
Man Of Faith Computers
Bernard Adjei
11.2019 - 08.2021
OBENG TECH VENTURES
PATRICK OBENG (Brother)
02.2016 - Current
Swedru School of Business
State Preparatory School