Prince Ntow
Accra
Summary
Resourceful Network Engineer with 10 years of on-site network management and support services experience. Develops and implements initiatives to foster corporate objectives. Proven history of providing supplemental and total management support for IT systems. Successful establishing and maintaining networks and servers with strong aptitude for identifying solutions to solve client challenges.
Flexible Network Engineer with exceptional insight when troubleshooting routers, switches and firewalls. A motivated employee with expertise supporting the choice and purchase of hardware and software components. Detailed Network Engineer proudly offering over 15 years' experience in system repair and technical support.
An enthusiastic employee with knowledge in LAN and WAN infrastructure planning and deployment. Skilled in task prioritization, project oversight and effective communication.
Detailed Network Engineer proudly offering over 10 years' experience in system repair and technical support. An enthusiastic employee with knowledge in LAN and WAN infrastructure planning and deployment. Skilled in task prioritization, project oversight and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Network Engineer
TechCoach
ACCRA
10.2022 - Current
- Effectively managed variety of mission-critical network tasks, which included vulnerability and application patching, data backups and network configurations.
- Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
- Reviewed system logs to determine usage levels, bandwidth, performance and system security to target inefficiencies and implement appropriate solutions.
- Maintained production network according to company SLAs to fulfill agreed-upon client specifications.
- Successfully deployed server overhaul of both wired and wireless networks, completing projects ahead of anticipated deadline.
- Addressed emergent issues and technical problems by assisting project planning staff with developing action plans and appropriate solutions.
- Extensively researched unfamiliar products and technologies to learn how best to incorporate new options.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Delivered various process improvements and technology upgrades and utilized automated order processing systems to increase enterprise efficiencies.
- Monitored system performance to promote network speed, availability and reliability.
- Replaced faulty or damaged network hardware components to improve performance.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Implemented, tested, validated and maintained networking services according to solution designs.
- Performed preventive maintenance of networking hardware and related software.
- Collaborated with other IT professionals to identify system needs and implement comprehensive solutions.
- Designed and implemented enterprise IP networking infrastructure according to clients' parameters.
- Held primary responsibility for availability and reliability of network infrastructure.
- Educated and trained personnel on new technologies.
- Provided high-level connectivity support for corporate and business partner systems.
- Performed disaster recovery tasks and data backups to mitigate damages.
- Assisted clients and employees by explaining how to properly use network equipment.
- Designed scalable and user-friendly network architecture to meet business objectives.
- Employed firewalls and VPNs to safeguard network security and block unauthorized access.
- Evaluated existing networks and systems for potential weaknesses to support intrusion prevention measures.
I.T Manager
ICGC Holy Ghost Temple
ACCRA
08.2017 - Current
- Conducting routine evaluations of network and data security
- Locating and seizing chances to enhance and update software and systems
- Creating and implementing the organization’s IT policy and best practice manuals
- Creating workshops and training programmes for staff
Performing routine system audits - Running routine system operations reports and sharing them with top employees
- Organizing and establishing deadlines for major IT projects such system updates, migrations, upgrades, and outages
- Managing and reporting on the IT budget’s allocation
Advising the IT staff - Looking for opportunities to train and build teamwork skills
Education
Master of Science - Computer Science
University of Ghana
Accra, Ghana03.2023
Bachelor of Science - Information Technology
Wisconsin International University College-Ghana
Agboba-Accra11.2018
Advanced Diploma - Computer Hardware And Network Engineering
IPMC
12.2014
Skills
- Firewalls and Endpoint Security
- Infrastructure Planning and Design
- Integration Testing
- Equipment Configuration
- Solution Development and Implementation
- Network Security Development
- Installation Management
- Network Maintenance and Repair
- Network Documentation Development
- Routine Schemas
- Expansion Projects
- Project Estimate Preparation
- Network Performance Analysis
- Requirements Specification
- Network Problem Solving
- System User Support
- Network Scaling
- Network Hardware and Software
- Vendor Relations
- Engineering Team Supervision
- Equipment Installation Coordination
- Disaster Recovery Planning
- Technology Upgrades
- Technology Recommendations
- Network Design Coordination
- Capacity Management
- Technical Infrastructure Migration
- Cisco Wireless Routers and Switches
- Lifting Network Equipment
- Security Technologies
- Security Platforms
- Technical Solutions Development
- Hardware and Software Configurations
- Network Configuration
- Network Operations
- Project Management
- Data Backups
- Switching Protocols
- Network Debugging
- Automation Tools and Scripting
- Process Development
Languages
English
First Language
Accomplishments
- Installing 7 ultramodern ICT Labs for 7 Senior High Schools in Ghana for free
- Training 12 ICT Technicians for free
Affiliations
- Member, Alumni University of Ghana
- Founder I.T Student's Association Wisconsin University College-Ghana
Certification
- Cisco Certified Internetwork Expert (CCIE)
- Microsoft Certified Systems Engineer (MCSE)
- Association for Project Management (APM)
Timeline
Senior Network Engineer
TechCoach
10.2022 - Current
I.T Manager
ICGC Holy Ghost Temple
08.2017 - Current
Master of Science - Computer Science
University of Ghana
Bachelor of Science - Information Technology
Wisconsin International University College-Ghana
Advanced Diploma - Computer Hardware And Network Engineering
IPMC
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